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Smithtown Volkswagen
St James, NY
2,167 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,167 reviews
March 12, 2025
Very happy lately with the service of this dealership. I am a long client/customer and value good and professional service on my vehicle. I am extremely happy with the following mechanics: Sam, Justin, Ev I am a long client/customer and value good and professional service on my vehicle. I am extremely happy with the following mechanics: Sam, Justin, Evan and Jamie…. I also want to mention Jasmine as she is just a pleasure at the front desk. All these people make having service done on your car a little stressful. I have not had any problems with service of these fine professionals. More
by JMBJETTA
Verified Customer
February 23, 2025
A little screwy to start and then was able to turn around. Bart Mandaro was easy to work with. All in all it ended as a positive experience and we love our new Tiguan. around. Bart Mandaro was easy to work with. All in all it ended as a positive experience and we love our new Tiguan. More
by ssarcon
Employees Worked With
Bart M. You need to revise your list.
February 18, 2025
Smithtowns idea of a Presidents weekend sale was a total joke. I found a used truck they had on Capital Ones Auto Trader. The price was listed at 35000. I went to look at the truck. And made an offer. joke. I found a used truck they had on Capital Ones Auto Trader. The price was listed at 35000. I went to look at the truck. And made an offer. I received a call from the used car manager Gasper. He said the price is 38000. It is advertised for 35000. No where does it say to add 3000 dollars. They even had Kaylee call Me a few days and remind me of the Presidents’ Day sale. This dealership is deceptive and advertising a price along with advertising a sale that didn’t exist is totally wrong. I would stay far away from Smithtown VW. More
by Bent109
Employees Worked With
Gasper Sales Manager
February 17, 2025
Noah was great. It was my first time at the dealership and he went over my concerns and gave me a timeframe as when to expect my service being completed. It was my first time at the dealership and he went over my concerns and gave me a timeframe as when to expect my service being completed. More
by dcfoster21
Employees Worked With
