Adam Shifrin

On August 06, 2026 my mother and I purchased a Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "o Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "other" charge of $3,400 Tow Buster for 3 years. A charge we never were told about, nor agreed to. After reading the fine print we saw we are able to Request a cancellation on this, especially on a charge we did not agree to knowing the new car already comes with a complimentary roadside assistance. Once we reached out to the finance department they avoided us, hung up, and would not return numerous calls. Finally my Mom received an email from Tom Catapano, the finance manager. The contract Tom sends us in email is a FORGED contract with changed numbers. Different sticker price- Changed to $60,339.38, different numbers, deleted numbers and eSigned signatures we both did not do. We have our original copies of the window sticker, prices, and mishaps they did on their behalf. Signed in PEN by the both of us, also him. Nothing was eSigned!!! DONT GO HERE! More

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Everyone I've spoken to at Smithtown VW has always been super nice and helpful. super nice and helpful. More

by NCAVALIERE7 Verified Customer Verified Customer

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Justin at Smithtown VW made the experience of buying a car a seamless enjoyable process. car a seamless enjoyable process. More

by leelee1219 Verified Customer Verified Customer

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Great service experience! . Jamie kept me informed throughout the service process. Professional, informative, and friendly. . Jamie kept me informed throughout the service process. Professional, informative, and friendly. More

by rpichtech Verified Customer Verified Customer

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Gorgeous car and delivered to my front door in perfect condition. It is sleek and black. condition. It is sleek and black. More

by JREILLY228 Verified Customer Verified Customer

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No nonsense car purchase! We loved it! I would highly recommend. They truly understand their customers. We loved it! I would highly recommend. They truly understand their customers. More

by GILONPIX Verified Customer Verified Customer

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Adam rules. I leased my last VW in mid 2024. Two weeks ago I got into an accident with the whole family on a trip, and the car was deemed totaled (everyone wa I leased my last VW in mid 2024. Two weeks ago I got into an accident with the whole family on a trip, and the car was deemed totaled (everyone was fine thankfully). I went back to my original dealer in Huntington, to try to basically replace what I had lost and they not only showed zero empathy/sympathy to the situation, they tried to push me on a lesser model at a higher price than what I was paying now, but most disappointing, had zero desire to make a deal happen; same goes for West Islip VW. I continued looking for the car, and (luckily) got connected to Adam at Smithtown. Immediately, I knew that Adam was not like other sales people. Adam genuinely understood my situation and fought tooth & nail to make the numbers work, being transparent and honest through the entire process. For an industry that's focused on sales, numbers and quotas, it was so refreshing to have Adam as a salesperson make this the smoothest transaction I have ever had from his general approach to clients. Couldn't recommend Adam more. More

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Very good experience. I was tough on my salesman Adam,but he was always pleasant and attentive to my concerns.Went above and beyond just selling me a car.Great place to do I was tough on my salesman Adam,but he was always pleasant and attentive to my concerns.Went above and beyond just selling me a car.Great place to do business with . More

by jratan Verified Customer Verified Customer

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Thank you Adam - I appreciate your straightforward and helpful assistance. I'll definitely reach out to you when it come time for my next VW purchase. helpful assistance. I'll definitely reach out to you when it come time for my next VW purchase. More

by sezwho Verified Customer Verified Customer

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Everyone we worked with was terrific. We Would def recommend your dealership. Even the manager come over and spoke to us, and was very nice. We Would def recommend your dealership. Even the manager come over and spoke to us, and was very nice. More

by JSHEPPAR Verified Customer Verified Customer

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