Brandon Oneil

On August 06, 2026 my mother and I purchased a Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "o Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "other" charge of $3,400 Tow Buster for 3 years. A charge we never were told about, nor agreed to. After reading the fine print we saw we are able to Request a cancellation on this, especially on a charge we did not agree to knowing the new car already comes with a complimentary roadside assistance. Once we reached out to the finance department they avoided us, hung up, and would not return numerous calls. Finally my Mom received an email from Tom Catapano, the finance manager. The contract Tom sends us in email is a FORGED contract with changed numbers. Different sticker price- Changed to $60,339.38, different numbers, deleted numbers and eSigned signatures we both did not do. We have our original copies of the window sticker, prices, and mishaps they did on their behalf. Signed in PEN by the both of us, also him. Nothing was eSigned!!! DONT GO HERE! More

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Everything and everyone was very helpful and efficient It was nice to walkout with the car was nice to walkout with the car More

by HARTGOODTIME Verified Customer Verified Customer

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Too much delay , also I ended up paying more than what was mentioned in offer, also there were gifts mentioned if we buy car by the week , reps mentioned that they just got over was mentioned in offer, also there were gifts mentioned if we buy car by the week , reps mentioned that they just got over More

by s.nabi.raj Verified Customer Verified Customer

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Honestly right to the point pleasant experience with him and Tom very happy with my purchase and Tom very happy with my purchase More

by TATTOO2691 Verified Customer Verified Customer

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This dealership is a great place to buy a car. Sales was knowledgeable and great to work with. They worked hard to work within my budget to get the car I wanted. They made the buying experience ea Sales was knowledgeable and great to work with. They worked hard to work within my budget to get the car I wanted. They made the buying experience easy with their online application process, which made the paperwork process fast and easy. Overall, great place to buy a car! More

by DENNISRYAN770 Verified Customer Verified Customer

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This was the easiest and most pleasant car leasing or buying experience I’ve ever had. Brandon was great - knowledgeable, easygoing, treated me respectfully and worked to get a deal I felt good about. Th buying experience I’ve ever had. Brandon was great - knowledgeable, easygoing, treated me respectfully and worked to get a deal I felt good about. They were incredibly efficient as well - insurance, plates, everything was super easy. I don’t think many people can say they leased a new car in one day with literally no aggravation! I would definitely recommend Brandon and this dealership. More

by aedundon Verified Customer Verified Customer

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Helpful, easy and quick. No hassle, got my car in 20 minutes and a fair offer on my trade in. No hassle, got my car in 20 minutes and a fair offer on my trade in. More

by jeffbonowicz Verified Customer Verified Customer

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Very professional and very helpful. They made the whole car buying experience very fast and pleasant They made the whole car buying experience very fast and pleasant More

by BAYBEVERAGE Verified Customer Verified Customer

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No nonsense car purchase! We loved it! I would highly recommend. They truly understand their customers. We loved it! I would highly recommend. They truly understand their customers. More

by GILONPIX Verified Customer Verified Customer

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Very helpful, aims to please customers and does right by the customer. Works hard to give the best deal possible. the customer. Works hard to give the best deal possible. More

by darthwebb1213 Verified Customer Verified Customer

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