Michael Dougherty

On August 06, 2026 my mother and I purchased a Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "o Volkswagen Atlas Crosssport 2026 from Smithtown Volkswagen with a sticker price of $53,388.00. After going over paperwork we noticed an additional "other" charge of $3,400 Tow Buster for 3 years. A charge we never were told about, nor agreed to. After reading the fine print we saw we are able to Request a cancellation on this, especially on a charge we did not agree to knowing the new car already comes with a complimentary roadside assistance. Once we reached out to the finance department they avoided us, hung up, and would not return numerous calls. Finally my Mom received an email from Tom Catapano, the finance manager. The contract Tom sends us in email is a FORGED contract with changed numbers. Different sticker price- Changed to $60,339.38, different numbers, deleted numbers and eSigned signatures we both did not do. We have our original copies of the window sticker, prices, and mishaps they did on their behalf. Signed in PEN by the both of us, also him. Nothing was eSigned!!! DONT GO HERE! More

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I was completely satisfied with every part of my my new Volkswagen Atlas. There was no pressure. Everybody was accommodating and I recommend them highly!! Volkswagen Atlas. There was no pressure. Everybody was accommodating and I recommend them highly!! More

by Sewit55 Verified Customer Verified Customer

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Mike & Tom were insanely helpful and accommodating throughout this entire process while figuring out what was going on with my other lease. throughout this entire process while figuring out what was going on with my other lease. More

by SAMDESANTIS14 Verified Customer Verified Customer

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Sales people were nice and courteous and prompt to deal with Car was ready when told it would be with Car was ready when told it would be More

by EDWARDHESS4840 Verified Customer Verified Customer

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Great team work and definitely would recommend anyone looking for a car very smooth and will definitely help you in any situation. looking for a car very smooth and will definitely help you in any situation. More

by amcanales2022 Verified Customer Verified Customer

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Leased a new Jetta and traded in my old car, great experience from start to finish. experience from start to finish. More

by john.donnis Verified Customer Verified Customer

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Terrible experience. Unhappy with the vehicle and dealership wouldn't return my call after I called twice to discuss my issue with the vehicle. Unhappy with the vehicle and dealership wouldn't return my call after I called twice to discuss my issue with the vehicle. More

by audreyc0711 Verified Customer Verified Customer

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Gorgeous car and delivered to my front door in perfect condition. It is sleek and black. condition. It is sleek and black. More

by JREILLY228 Verified Customer Verified Customer

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No nonsense car purchase! We loved it! I would highly recommend. They truly understand their customers. We loved it! I would highly recommend. They truly understand their customers. More

by GILONPIX Verified Customer Verified Customer

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Mike D was phenomenal! My new lease however stopped working 10 min after leaving dealership My new lease however stopped working 10 min after leaving dealership More

by MEAGANPEREIRA Verified Customer Verified Customer

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