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Smithtown Volkswagen
St James, NY
1,923 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,923 reviews
June 13, 2024
Bart was pleasant to deal with; the price quoted didn’t change. He was knowledgeable of the cars and respected my price range, showing me different options. change. He was knowledgeable of the cars and respected my price range, showing me different options. More
by Paul
Employees Worked With
Bart was a great salesman to work with.
Helpful 
Verified CustomerJune 11, 2024
I brought my car in for a tire issue, They helped explain the tire service contract to me while giving a detailed explanation of the problem. Easy to make an appointment, speedy, professional service, Highly the tire service contract to me while giving a detailed explanation of the problem. Easy to make an appointment, speedy, professional service, Highly Recommend Smithtown VW! If I could suggest though It would be awesome if you had a desk or a space where I could work on my laptop while I waited, as of now there is only a couch to sit in located on the sales floor which proved to be difficult to navigate. More
by mkennedy31114
Employees Worked With
June 11, 2024
Always a pleasure to deal with. When they say it will be done today it will be done. No hidden costs. That’s a plus. When they say it will be done today it will be done. No hidden costs. That’s a plus. More
by B8runner
Employees Worked With
June 10, 2024
My family has bought 10 cars at this dealer over the years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. Th years. Even thought the dealership has changed hands a couple of times, some of the same staff remains, which is a very good thing for new owners. This is the only dealership I have ever and I mean ever, purchased a car from with no hassle. Adam went right to bat for me knowing I’ve been a long time customer and came in with a great price on a car for my daughter. He was open and honest, very good at what he does for sure. Once we sat with finance manager Mike( who I’ve dealt with in past and always been a pleasure) he gave us the paperwork with the quoted price and payment, no xx mixed in and I was out the door. The owners should know how lucky they are having a staff like they do, efficient and prompt on what they say. Thank you for a wonderful experience …. again and again. More
by RMATHEWS09
June 09, 2024
Mr . Bart Our salesman is very caring and does everything to keep the clients happy Bart Our salesman is very caring and does everything to keep the clients happy More
by GEORGE_JEDLICKA
June 08, 2024
Highly recommend Smithtown VW Service Dept. Great customer service! From scheduling to drop off. Service consultant Noah Reed friendly and knowledgeable. He always keeps me updated throughou Great customer service! From scheduling to drop off. Service consultant Noah Reed friendly and knowledgeable. He always keeps me updated throughout my visit. Explains options and I’m out the door in a timely manner. More
by Hunchback65
Employees Worked With
June 08, 2024
Highly Recommend Smithtown VW! From Purchase to the service Dept. The new management team and Bart in sales were friendly and willing to make a deal that I was happy with! The serv From Purchase to the service Dept. The new management team and Bart in sales were friendly and willing to make a deal that I was happy with! The service Dept. work as a team. Service consultant Noah Reed, always friendly and keeps me updated throughout my visit. More
by Hunchback65
Employees Worked With
