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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.9
1,670 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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1450 S. Shamrock Ave

Monrovia, CA

91016

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Showing 1,670 reviews

August 17, 2024

Everytime I come here I always receive great customer service and guaranteed that my vehicle is being service by professional mechanics. More

by MAGIC.ROLAND96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

August 16, 2024

Service department and waiting lounge are old and outdated. Even appointment is made but the car is still sitting at the parking lot for over an hour to have someone work on it. Anyway location is co More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Sierra Honda responded

Thank you for sharing feedback with us about our service department. We certainly appreciate hearing that our team has provided you with friendly service. I would be more than happy to discuss any of your concerns with you if you wouldn't mind reaching out to me. Thanks for choosing Sierra Honda for your automotive needs! John H. Howard III jhoward@sierracars.com 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 15, 2024

It is always a great experience to get my car serviceed by Honda and I will be back. More

by ROBINJM92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Robin! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 14, 2024

I am a Honda person, I never driven anything else but Honda so far. This means I’m a loyal customer of Honda. I expect them to give me a special treatment. I’m happy with the service More

by randoushka15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 13, 2024

provided me with free ride home since service would be longer than 1 hour. washed my vehicle as per my request for no additional charge. service was friendly and eager to please the customer. More

by toyocat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
billy
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Aug 13, 2024 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

August 13, 2024

The staff was courteous, knowledgeable, flexible and patience with my many questions. I would definitely recommend friends and family who are looking a car options to visit Sierra Honda. More

by MARGARETHOGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Chichipa
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Aug 13, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback, Margaret. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

August 12, 2024

Positive feedback is, they are on time and quality of service is good. Sierra Honda is trying to make money from customer in all aspects, surprising thing is Honda authorized service center is charging More

by bkrishnaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Sierra Honda responded

We sincerely appreciate your feedback, and apologize for any inconvenience our pricing has caused. Your comments have been acknowledged and will be shared with upper management in the interest of continuously improving the guest experience. We hope you'll continue to choose Sierra Honda for your automotive needs. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 12, 2024

Karen did a tremendous job taking my wife through the system features and operating controls of the new 2024 Acord Hybrid. More

by JuliusJM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Sierra Honda responded

We're so happy to hear that, Julius! Thank you for letting us know how pleased you were with Karen's exceptional service. Best wishes for amazing travels in your new Accord Hybrid!

August 12, 2024

Tom Redd And The Finance Rep Were Great. But Tom Is The Best Salesman Ever. He Deserves A Raise Or Some Special Perks In Pay :) Thank You Tom More

by DGIRL692004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Sierra Honda responded

Dgirl, thank you for recognizing Tom's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Tom and the Sierra Honda team may serve you.

August 12, 2024

My 1st time there, but it went very well thanks to the rep Kevin Eng who helped me through the whole process. He was very helpful, friendly & nice! Thank you! More

by CHANTREAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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