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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,792 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,792 reviews

December 29, 2023

I’ve been a customer of Sierra for a while, The service department has always been excellent More

by Joeyfrisina53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez 5 stars. Would give her 6 if I could
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Dec 29, 2023 -

Sierra Honda responded

Hi, Joey! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

December 29, 2023

We have been customers for over 12+ yrs and our experience with the staff and service team has always been great. More

by Secarter15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Thank you for your positive review and loyalty! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

December 28, 2023

My appointment was right on time and pick up was earlier than expected! Yessi was friendly, knowledgeable & professional! More

by rechetnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Thanks for taking a moment to give us the highlights of your service visit with Yessi! We're delighted she was committed to your complete satisfaction. Please come see us again some day!

December 28, 2023

Darrell was knowledgeable and loyal. After the service day I asked for the damaged part back but he insisted they did not remove it. Turned out the crew did, but didn't inform him. More

by Sirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Darrell's assistance, Sirene! We're glad he provided you with his utmost support and insight at this visit. We hope you'll come see us again some day!

December 27, 2023

Yessi Perez is an absolute joy to work with: personable, informative, patient, and kind! She's, hands down, the greatest service advisor I've worked with anywhere! More

by smailer905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Chichipa
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Dec 28, 2023 -

Sierra Honda responded

Thanks so much for your awesome review! We're delighted the value of Yessi's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

December 25, 2023

Darrell Brannon was absolutely amazing. He kept me informed of my car's status the entire time it was at the dealership. More

by Bookspprt11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Report | Print
Dec 28, 2023 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Darrell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 24, 2023

The service and staff were extremely friendly. I appreciated their communication through out the process and were updating me. Highly recommend! More

by dianamadrigal15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Sierra Honda responded

Thank you for your lovely review, Diana! We're glad our service team took excellent care of you. Please come see us again some day!

December 19, 2023

They are working so fast the people so professional I like this dealership I'm gonna refer to all my friends for visiting that dealership More

by jalladyan1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Gaitan, Mehrdrad Saatara, Jose Chichipa, Keith Helgeson
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Dec 20, 2023 -

Sierra Honda responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

December 18, 2023

Tom Redd was super helpful in working with me to figure out my options as my lease was coming to an end. Every question that I had he answered and always responded in a timely manner. The Honda Lease Custo More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Sierra Honda responded

Andrea, thank you for sharing your experience with us! We're thrilled you enjoyed working with Tom to help you through the next steps when your lease was ending. We understand your frustration with Honda Finance, and we hope you won't hesitate to call the next time Tom and the Sierra Honda team can be there for you. Happy holidays from the whole team!

December 18, 2023

Saul Gaitan and Brandon were great! Amazing customer service , trustworthy and honest. Listened to what my mom was looking for and wanted and helped my mom find exactly what she wanted! More

by SilOsorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Gaitan, Mehrdrad Saatara
Report | Print
Dec 20, 2023 -

Sierra Honda responded

Congratulations to your mom on her new car! We're thrilled she enjoyed a pleasant and supportive experience with Saul and Brandon, and we appreciate your fantastic feedback. We wish many happy travels to her in the new ride, from all of us at Sierra Honda!

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