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Sierra Honda

Monrovia, CA

4.8
2,607 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,607 reviews

April 04, 2023

My experience at Sierra Honda Monrovia was exceptional from the phone call I made to head over to the dealership Armando set me up to meet with his best salesman Christopher Gonzalez , Chris was very pers More

by Sparklesvelasco36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Gonzalez, Charlie Li
Apr 04, 2023 -

Sierra Honda responded

Sparkles, thank you for writing such thoughtful feedback for us! We love hearing great things about Armando, Christopher, and Charlie, and we're so happy they made sure your family's dealership experience was exceptional Congrats on your new CR-V! We wish you many happy travels, from our family to yours!

April 04, 2023

Saul Gaitan was very friendly and guide us to get our credit approved online. By the time we got to the dealer in person , he already had the papers ready to sign since we already knew the car that we w More

by Mannsanchez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
Apr 04, 2023 -

Sierra Honda responded

That's great! Thanks for telling us everything you liked about your purchase experience with Saul. We're delighted he made every step off the process effortless and convenient for you. Congratulations on your new Honda! We hope you enjoy the ride for many years to come!

April 02, 2023

I almost did not purchase my car at Sierra Honda but because of the excellent customer service from Jose Chichipa I bought my HRV. Thank you Jose! More

by diaz_lilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Chichipa
Apr 04, 2023 -

Sierra Honda responded

Thanks so much for your lovely feedback on Jose, and congratulations on your new HR-V! We're pleased to know how happy you were with Jose's efforts to make your experience an overall success. He will certainly appreciate your kind words. We all wish you nothing but joy and adventure in your travels to come!

March 30, 2023

Billy Tam is the technician that usually helps me and he is always so helpful and pleasant to work with. He always keeps in the know and at ease. More

by bettyboopdj
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Tam
Mar 31, 2023 -

Sierra Honda responded

Thanks so much, Betty! We truly appreciate your continued business in our service department and we're happy Billy has become a dependable resource for your automotive needs. We wish you the safest of travels until we see you at your next appointment!

March 30, 2023

I want to take a moment to thank Yessi from Sierra Honda Service department for been professional, understanding and kept informed by updating me on my vehicle through the day. She made several calls to try More

by Mari
Recommend Dealer
Yes
Employees Worked With
Yessi and Chris
Mar 31, 2023 -

Sierra Honda responded

Thank you for your kind review, Mari! We're pleased to know how accommodating Yessi and Chris were during your visit with us. It's definitely always helpful to have a familiar person to support you. Please let us know if we may assist you with anything else. It is always our pleasure!

March 30, 2023

Sierra Honda has very professional and quick service. I was happy with the outcome of my visit. More

by awhitebear1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Mar 31, 2023 -

Sierra Honda responded

Awesome! Thank you for sharing positive feedback about your visit to our service department. We're glad the Sierra Honda team handled your vehicle's needs with efficiency to get you safely back on the road in a timely manner. Please come see us again whenever we may be of service to you!

March 29, 2023

Kevin Eng in the Service Department always provides excellent and professional customer service. I have been going to him for my car service for the few years. He is extremely courteous and explains More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Sierra Honda responded

AC, thanks for your awesome review! We're glad Kevin has become a dependable resource for your automotive needs. Please give us a call when the Sierra Honda service department can assist you with anything. It's always our pleasure!

March 29, 2023

Billy Tam was very helpful and quick to respond to my questions. Wait time was very minimal More

by Tina Chau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 30, 2023 -

Sierra Honda responded

Hi, Tina! Thanks for your kind review of Billy in our service department. We're so happy he provided you with a quick and convenient experience. We look forward to working with you again some day. Safe travels until then!

March 28, 2023

Once I took my first step into the dealership I felt like I was home. More

by Jesus B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Goodwin, Winston Wei
Mar 29, 2023 -

Sierra Honda responded

Jesus, we're so happy to hear that. Thank you for paying us a visit and allowing us to assist you with your automotive needs. It's our pleasure to address your wants and needs and provide you with a stress-free atmosphere to make important decisions. We hope to work with you again some day!

March 28, 2023

My experience was traffic at Sierra Honda. I didn’t feel pressure from the salesman, I had confidence in his ability to explain the things I wanted to understand about the truck I was interest More

by Vikilee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales, Anthony Rodriguez. Finance, Winston
Mar 29, 2023 -

Sierra Honda responded

Hi, Vikilee! Thank you for sharing positive feedback on your dealership experience. It's super important to us that our clients have the time, support, and transparent information to make decisions that best fit their wants and needs, so we're happy this is what you experienced. We wish you the safest of travels until our paths cross again!

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