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Sierra Honda

Monrovia, CA

4.8
2,709 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,709 reviews

August 19, 2023

Great experience with no pressure! Karen Goodwin (Sales) was outstanding. I highly recommend this location and staff. More

by Tony1776
Recommend Dealer
Yes
Employees Worked With
Karen Goodwin
Aug 21, 2023 -

Sierra Honda responded

Tony, thank you for taking a moment to recognize Karen's efforts with your fantastic review! We're thrilled she made sure this transaction was a breeze. Congrats on the new Honda! We wish you all the joy you've been waiting for, from everyone at Sierra Honda!

August 19, 2023

Excellent customer service from everyone at the dealership. Brandon Cisneros worked with me to make sure I had all I needed and answered any question I had. More

by njohnson20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Li
Aug 21, 2023 -

Sierra Honda responded

Thanks so much for sharing fantastic feedback on Brandon! We're absolutely delighted you enjoyed your buying experience with his support and expertise. Congratulations on your new Honda! Best wishes for amazing travels to come, from all of us at Sierra Honda!

July 31, 2023

Jose Chichipa made the process quick and easy! He was very helpful! I would definitely recommend him and this dealership. The entire process was very smooth. I was in and out in no time. More

by Casaslilianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Chichipa
Aug 01, 2023 -

Sierra Honda responded

Thanks for stopping by to review and recommend Sierra Honda and Jose! We're so happy he made sure you were well taken care of during this experience. We certainly hope to work with you again some day, and wish you all the best until then, from everyone at Sierra Honda!

July 31, 2023

Our salesperson Eddie Haro did a phenomenal job of making our purchase smooth. Thank you for being so patient with us. More

by Sherri L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Haro
Aug 01, 2023 -

Sierra Honda responded

Hi, Sherri! Thanks for your 5-star review of Eddie. We're delighted you enjoyed a fantastic purchase experience with his support. Congrats on the new Honda! Best wishes for amazing travels in your future, from everyone at Sierra Honda!

July 31, 2023

Brandon Cisneros was awesome and listened to every word I was saying. He made sure I was driving away without any doubts. More

by William R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Sierra Honda responded

Thanks so much, William! We're thrilled Brandon provided you with all the support and expertise you needed to make this an awesome experience. Congrats on the new ride! We wish you all the best in your upcoming journeys, from the whole team at Sierra Honda!

July 28, 2023

Will never pick up yoir phone call for service. So leaves you going online to schedule it. So i scheduled for friday, like i did last time for a recall service. Show up and waited. And finally was More

by screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didnt catch her name but a hispanic lady.
Aug 03, 2023 -

Sierra Honda responded

Thank you for speaking with me about your concerns. I appreciate the feedback, and recognize where our team certainly made some missteps in your experience. We look forward to rescheduling your recall visit when you become available, per our discussion. Thank you for allowing us to make this right. With service in mind, John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager Sierra Honda

July 28, 2023

I found what I was looking for excellent customer service very satisfied thank you thank 🙏❤️🌹☀️ More

by adrianaamor2018@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel tellez
Jul 28, 2023 -

adrianaamor2018@gmail.com responded

Thank you very much too Daniel tellez he is a very professional person I hope they realize what a valuable employer they have.

Jul 28, 2023 -

Sierra Honda responded

Thanks so much, Adriana! We're thrilled Daniel's support and expertise resulted in a fantastic dealership experience. He is a wonderful person to work with. We wish you the most pleasant travels until we may assist you again!

July 27, 2023

Kevin Eng is the best at Sierra Honda. He is very efficient, listens to my concerns and promptly lets me know the status of my car. I highly recommend Kevin. More

by tugoofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Sierra Honda responded

Thank you for your thoughtful feedback on this service visit! We're glad Kevin continues to be a supportive and reliable resource for your automotive needs. We look forward to ensuring the same circumstances at your next appointment!

July 27, 2023

Kevin Eng was incredibly helpful with fixing my air conditioning system. The service was outstanding More

by calvinsun202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Sierra Honda responded

Thanks so much, Calvin! We sincerely appreciate your business, and we're happy Kevin took excellent care of you and of your vehicle. We certainly look forward to making your next appointment just as superb.

July 23, 2023

Really great and awesome experience, the process was really quick and easy highly recommend for anyone looking for a new car More

by rigo_arzate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Li
Jul 24, 2023 -

Sierra Honda responded

Thanks for the wonderful review, Rigo! We're delighted our team provided you with all the support and expertise you needed to make this experience a success. Congratulations on the new Honda! We wish you all the best in your upcoming travels, from all of us at Sierra Honda!

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