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Sierra Honda
Monrovia, CA
1,673 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,673 reviews
July 08, 2007
Unlike the other reviews that were posted, I have a totally different feeling towards Sierra Honda. Test drive went well but it just went downhill from thereon. The salesman who we were dealing with totally different feeling towards Sierra Honda. Test drive went well but it just went downhill from thereon. The salesman who we were dealing with left in the middle of doing our paperworks, so a very rude sales lady ended up helping us. She lied and told us other dealers who are selling the same model will never sell below their sticker price, but little did she know we had been in contact with another dealer and they were willing to slash their price. But with Sierra Honda being closer, I decided to go there. After I told her about this, she then changed her story and say the Honda dealers "in their area" sticks to their sticker price. So not all Honda's are like that as she previously claimed. What a joke. So my overall experience is about a "0" but since the rating scale only starts from a "1", I give it a "1". Anyone who is considering going, I would definitely not recommend it. More
by UTOO
March 05, 2007
I actually went in to buy a pre-owned Toyota. Despite that, the customer service was excellent. Overall, it's a very open-minded, friendly dealership. I would definitely consider buying a Honda for my that, the customer service was excellent. Overall, it's a very open-minded, friendly dealership. I would definitely consider buying a Honda for my next car just because of them. More
by georgia1977
Employees Worked With
Wilson Leung
February 14, 2005
I originally requested a quote for a 2005 Accord LX V6 through an Internet service. I received their bid through e-mail; it wasn't very competitive, but there was also a note that they had never lost a s through an Internet service. I received their bid through e-mail; it wasn't very competitive, but there was also a note that they had never lost a sale because of price.<br><br>Initially, I got a quote which was more than $750 less from Honda of Santa Monica, but the deal fell through because when we parked the car after the test drive a porter crashed into the new Accord we were about to buy.<br><br>Remembering the e-mail from Sierra, I called them and asked if they had the car I wanted and if he could match the price. Scott said he was happy to match any price in writing, I didn't have a quote in writing, but asked if a call to verify would be acceptable, and he said yes. I also spoke to Michelle who physically went to check out that the car I wanted was still there.<br><br>My family and I went down the dealership, Scott first showed us the car, let us inspect it and took us out for a test drive. Then we went in and did the paperwork with the finance manager while the car was being prepped for delivery. <br><br>There were no hassles, and they didn't play any games. They did not try to tell us they could not sell the car because of price, nor did they push a warranty or lojack nor did anyone complain once that "we aren't making any money off this deal," as so many other dealers have done.<br><br>After the paperwork, we went out to the car, and Scott taught us how to use all the features, and we drove off with our new car.<br><br>This is the best car purchasing experience I have ever had. I highly recommend Scott Reynolds, Michelle Tan and Sierra Honda. More
by joy
Employees Worked With
Scott Reynolds, Michelle Tan
