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Sierra Honda

Monrovia, CA

4.8
2,437 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,439 reviews

August 27, 2024

I was happy that I was able to call that same morning for an appointment. When I arrive, there was no waiting. The technician Billy came right out and got me registered. I chose to wait for my vehicle, origi More

by CAROLYMUNOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy T
Aug 28, 2024 -

Sierra Honda responded

We're glad Billy and our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

August 27, 2024

Tom made leasing this Pilot very easy and there was absolutely no fluff about the process. More

by PLIEFELD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Sierra Honda responded

Congratulations on your new Pilot! We're thrilled you enjoyed a pleasant and supportive buying experience with Tom, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Honda!

August 26, 2024

Prompt service. .finish the job at the time promised.. service advisor was very helpful and informative More

by RTEVAN02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 26, 2024

They get the work done and don’t over charge for it. And always friendly service. More

by DRKIMBERLY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with our efficient service team. We wish you pleasant travels until we may be of service to you again!

August 25, 2024

Everyone was super friendly and was very helpful. Service was fast while I wanted for my Van. More

by KCPNGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 25, 2024

very good service - fast, professional, knowledgeable. Several times serviced, always excellent. Only complaint is its hard to reach anyone by phone. More

by sugiharae
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Sierra Honda responded

Thanks for the love, Sugiharae! We're thrilled you always enjoy working with the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

August 25, 2024

I was there waiting for 2 hours just for nothing. They sent me a text that my car needs maintenance, I called for an appointment, I went there and after 2 hours they told me that the service was don More

by SSEVILLA22@yahoo. com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill or Billy but he said he can’t nothing about because he just gets the orders
Aug 27, 2024 -

Sierra Honda responded

I'm so sorry for the inconvenience this was on your weekend. Please rest assured, we have addressed the issue here with our service team to avoid any similar mistake in the future for all of our guests. Thank you for bringing this to my attention. Please don't hesitate to reach out to me if I may assist you any further. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 25, 2024

Service was thorough and convenient. Highly recommend. The staff is always friendly, knowledgeable and quick. More

by MELONZEE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tam
Aug 26, 2024 -

Sierra Honda responded

Thank you so much! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

August 24, 2024

Service representative KEVIN ENG was very good at explaining your car's condition and getting you out promptly. Sierra Honda of Monrovia is conveniently located for me. More

by DRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 24, 2024

Great service! And very honest He took great care of me and gave me a wait estimate that was accurate More

by ALEXANDER.ZENDEJAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy
Aug 26, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, Alexander! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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