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Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.4
909 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 909 reviews

January 21, 2025

Great service would love to shop here again, staff was amazing to us. Will be back for more ! More

by Zainclassified7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

I went to service my CX-90 and everyone in the dealership was super helpful and nice. While I was waiting sales associate offered my coffee. The service was fast and they washed my vehicle. More

by Gavi.mcdonald.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
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Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Robyn was delightful. So knowledgeable and helpful. I wouldn't want to deal with anyone else. More

by cab6860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn
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Jan 22, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Absolute garbage dealership I would never recommend them to anyone.please stay away from this place More

by Steven A Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robyn ODonnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

When I was looking at the car I received constant texts, emails and calls. However after we purchased it and were having it serviced only days later communication was almost non-existent. Also they had the More

by Squinette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY More

by BUCKFEVER151
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Lawler
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Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! More

by Barbosamarissa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Lawler, HAISE COLLAZO, Kevin Cameron
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Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Awesome job. . easy deal and pleasure to work with. Drove over 1000 miles to get this awesome deal. Would've driven 2000 miles More

by markmillerlr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HAISE COLLAZO
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Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to write this review, Mark. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Metro Mazda are glad to have you as a customer. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless More

by Ash Thakkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milad Masoodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton Moore, Gwen Moore, Jeffrey Bintzler, Mickey Cascio, Justin Pues
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Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review, Ash. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

The good folks at Russ Darrow Metro Mazda are great to deal with! My salesperson was well trained and professional. He taught me about the many features of my new car! Thank you again for treating me More

by Mrjail69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Russ Darrow Metro Mazda responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

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