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Russ Darrow Metro Mazda

Milwaukee, WI

4.5
819 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Milwaukee, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're looking for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we have a wide selection to meet your needs. Our expert team is dedicated to providing exceptional customer service and a stress-free car-buying experience. All our pre-owned vehicles are thoroughly inspected for quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Milwaukee today for unbeatable selection, competitive pricing, and outstanding service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 819 reviews

February 04, 2025

great service and attention to detail. also did a bunch of test drives to make sure the problems were actually solved. More

by ariana ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Russ Darrow Metro Mazda responded

Hello Ariana: Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

February 03, 2025

All was good. They did what they said. Oil was changed quickly. Car wash was completed. More

by BRIANBEAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Metro Mazda responded

Thanks, Brian, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

February 03, 2025

I had a fantastic experience at Rush Darrow! Alejandro and his manager were incredibly friendly, making the entire car-buying process smooth and stress-free. As a working single mother, I needed More

by JUUBION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Noyola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Metro Mazda responded

We are very happy to hear that Alejandro and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

February 03, 2025

Kirsten was fabulous and between her and Dylan (who I assume was the mechanic working on my car) they determined that I really didn't need to have both tie rods replaced - so that saved me about $350 thi More

by NAMUNROE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Russ Darrow Metro Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

February 01, 2025

I LOVE this dealership. I purchased my first car in 2002 and I’m back. More

by WELLNESSHELP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

The sales team is dreadful. Lots of broken promises. Don’t follow through on actions. Don’t communicate with the service team. They will also harass you to give a 5 star review More

by STEPCASS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Smeilis
Feb 03, 2025 -

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

Went in for an oil change and tire rotation. There was quick service and friendly staff More

by antoncsahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Russ Darrow Metro Mazda responded

Thank you, Anton, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to More

by ELLISMOM6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmedin Smajic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gwen and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

I had excellent service and the staff was friendly, professional and quickly got my car serviced and returned to me. More

by MICHAELRROHRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Russ Darrow Metro Mazda responded

Michael, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

Great service. Very friendly and professional 👍right on time. Would definitely recommend. Extremely welcoming and good experience. More

by KAREIMER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

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