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Russ Darrow Honda

Milwaukee, WI

4.6
2,322 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
Contact Dealership

10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,322 reviews

November 01, 2025

My visits to Russ Darrow Honda are always pleasant and worry free. The staff is professional courteous and knowledgeable. The service department does excellent work and is top notch. None better. More

by EGANAUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Trepczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

November 01, 2025

Cruz was so helpful in a stressful situation. He made sure everything was running the way it should've been and went above and beyond. More

by svw1788
Recommend Dealer
Yes
Employees Worked With
Cruz
Nov 01, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

November 01, 2025

I met my first new car at Russ Darrow Honda which I exactly expected. I'm satisfied with not only the vehicle but also the explanation and support. More

by THEFIRST0501498
Recommend Dealer
Yes
Employees Worked With
Anthony Mayen, Anthony Mayen
Nov 01, 2025 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

October 31, 2025

It was my first visit to this service department and I was very pleased on how quickly I was able to get the car serviced. Jon my contact person was very helpful and explained everything that would happen More

by Alma.mol21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

October 31, 2025

Yazen was great to work with and thankful to have issue taken care of right away versus being with out a car for the whole weekend More

by savas0
Recommend Dealer
Yes
Employees Worked With
Yazen Saleh, Yazen Saleh
Oct 31, 2025 -

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

October 30, 2025

Cruz made my experience very pleasurable. Very nice young man. He went above and beyond to ensure that my concern was addressed. Much appreciated, thank you. More

by JCROSS903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 30, 2025

We had a positive experience with all the individuals that helped us with this vehicle purchase. More

by LBLANCHARD35
Recommend Dealer
Yes
Employees Worked With
George Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Matthews
Oct 31, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 28, 2025

I was extremely disappointed. This is the second car I have leased through here and have never had an experience like this. The staff was more concerned about their personal conve More

by KMR122980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yazen Saleh
Nov 01, 2025 -

Russ Darrow Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. George Matthews george.matthews@russdarrow.com

October 27, 2025

Love it, and thank you Russ Darrow Honda. I’m appreciate help me to get my new CR-V 2025. More

by AUNGTUN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 27, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

October 26, 2025

You didn't put the sticker in the windshield for my next oil change thank you More

by lutheracole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Russ Darrow Honda responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. George Matthews george.matthews@russdarrow.com