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Russ Darrow Honda

Milwaukee, WI

4.7
1,802 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,802 reviews

February 09, 2025

Very professional and great customer service. I will highly recommend Russ Darrow I only use Russ Darrow for all repairs More

by joschuenke55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

February 09, 2025

Chris met me at my car and went over what we would be doing at this appointment. He also helped me with the problem I had with my new phone not working properly with CarPlay. The estimate he gave for the More

by tschultz16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Christopher had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

February 09, 2025

I love this dealership. Tiffany in service and the salesman Rowley are great! Always clean. More

by raffiejeanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Breuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

It's great to hear that Tiffany, Rowley, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

February 09, 2025

Racheal is very nice and helpful. I have many years going to Russ Darrow for services. More

by Isidro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

February 09, 2025

I trust that Russ Darrow service will complete repairs as they need to be done. More

by MARYB414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Mary, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 09, 2025

Very quick response to online inquiry. Responsive to selection criteria. Salesperson, Mike, was fantastic to work with. More

by DALE.KUPHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Podlesnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Russ Darrow Honda responded

Dale, It's fantastic to hear that Michael and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

February 06, 2025

Absolutely love that this dealership provides a driver who by the way was awesome! Her name is Karen she is so sweet and is very familiar with Milwaukee area felt safe with her driving. Maddie was super h More

by MICHELLE_GOCOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Russ Darrow Honda responded

Thank you so much for your kind words, Michelle, and for taking the time to leave us this wonderful feedback! George Matthews george.matthews@russdarrow.com

February 06, 2025

Wonderful they accept Walk-in’s with minimal waiting. Very friendly clean atmosphere. Love the pictures views. More

by jesusheals3835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 05, 2025

Jon Stein is amazing to work with every time we come in with anyone of our vehicles. More

by pmcapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Jon here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 03, 2025

Adriana was great to work with. We had issues post appointment and Jon one of assistant managers helped us with a battery isssue. He was honest, transparent and knowledgeable with More

by grandmawoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that Adriana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com