Russ Darrow Honda

I have no bad words for this dealership. You guys always do right by me! I love it here lol You guys always do right by me! I love it here lol More

I felt heard and believe Derrick Taylor did everything he could to get me in a new lease! could to get me in a new lease! More

I really appreciate the time that Derrick and Leisa took helping me get a price for the car and then getting the financing done. I also appreciate that they were willing to tag team since I got a recommenda helping me get a price for the car and then getting the financing done. I also appreciate that they were willing to tag team since I got a recommendation for Leisa from a friend. They were kind and courteous. Derrick was even willing to go get something I forgot out of my trade-in even though he was about to leave for the day. More

I needed a shifter column light bulb replaced and had tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brou tried to replace it on my own, but the bulb kept falling out of the socket when I attempted to reseat the bulb and socket where they belonged. I brought it into Russ Darrow to see if the could do succeed where I couldn't. Wouldn't you know it, they didn't have the. correct bulb in their parts inventory. They had to order the bulb and I had to come back the next day to have it installed. The mechanic said he'd do his best to get it done, but it was in a very tight spot which took a contortionist with long thin fingers to reach. Shame on Honda for making what should be a simple lightbulb change into a ridiculously difficult repair for the owner. More

Chris is the best service rep I've ever worked with at any dealership. He is always there for me and I always ask for him and I always will as long as he works there. any dealership. He is always there for me and I always ask for him and I always will as long as he works there. More

Very expensive but not many choices for Honda service. Their service people are good and I like the videos they send to show you what they’re going to fix. Their service people are good and I like the videos they send to show you what they’re going to fix. More

I have no problems with the personnel. I am disappointed with the key fob needing a new battery and that my car’s gas tank was almost on empty on pickup. That being said, everyone was very I am disappointed with the key fob needing a new battery and that my car’s gas tank was almost on empty on pickup. That being said, everyone was very helpful, knowledgeable and kind. I would recommend Russ Darrow Honda. More

Michael Tuler was so easy to work with. No pressure at all. Helped us narrow down our needs in a vehicle. Honest and full of knowledge. Everything was seamless. No pressure at all. Helped us narrow down our needs in a vehicle. Honest and full of knowledge. Everything was seamless. More

I love the customer service that Russ Darrow Honda provides. I think it’s a great idea to continue to send customers the videos of what was done and any recommendations. It gains trust and it also mak provides. I think it’s a great idea to continue to send customers the videos of what was done and any recommendations. It gains trust and it also makes the customer feel really in tune on what’s going on with their vehicle. Keep it up! More

Good service very reasonable an respectful fast hard working clean satisfaction everything comes to u guys sea working clean satisfaction everything comes to u guys sea More