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Russ Darrow Honda
Milwaukee, WI
2,065 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,065 reviews
Verified Customer
June 05, 2025
Dealership tried to upsell me with other services that I didn’t need. I respectfully declined but they kept on pursuing it. didn’t need. I respectfully declined but they kept on pursuing it. More
by DecadeOfHondas
June 04, 2025
Over priced , Service always cost even if it’s on the dealership’s behalf! Cars have issues that dealers don’t mention!! dealership’s behalf! Cars have issues that dealers don’t mention!! More
by TANIYAHORTON07
June 04, 2025
Everyone was extremely professional and kind. Maddie did a great job making sure I understood everything about the visit and made sure to ask if I had questions. I really appreciated the video Maddie did a great job making sure I understood everything about the visit and made sure to ask if I had questions. I really appreciated the video of the work done! Overall great experience. More
by MARGARET.NEARY919
June 03, 2025
Have not had a bad experience there so far. Just wish they were closer to my house. Especially no cause of the construction to get there, so sorry I'm going to South 27th street for a while. Just wish they were closer to my house. Especially no cause of the construction to get there, so sorry I'm going to South 27th street for a while. More
by HIGHTREE40
Employees Worked With
June 02, 2025
Russ Darrow Honda employees are the epitome of what car dealership employees should be: respectful, kind, and honest. Everyone I came into contact with was laser focused on providing a 10/10 customer servi dealership employees should be: respectful, kind, and honest. Everyone I came into contact with was laser focused on providing a 10/10 customer service experience from start to finish, and they succeeded. They were respectful of my budget and my time. They listened to my wants and needs. Most importantly, they used their wealth of knowledge about vehicles to find a vehicle for me that was nothing short of the best that I could comfortably afford, while keeping me solidly inside of my budget, and extremely satisfied with the 2025 Honda Civic I leased. I know that I’ll be recommending Russ Darrow Honda in the future to anyone interested in a new vehicle. There’s no way I could send someone to another dealership. More
by foreveramanda25
June 02, 2025
I worked with Maddie. She was excellent. Not sure who Zach is. I had 2 issues with the broader experience: 1) I was not told there was a fee for using credit card forcing She was excellent. Not sure who Zach is. I had 2 issues with the broader experience: 1) I was not told there was a fee for using credit card forcing me to drive an hour round trip to get my check book. 2) when I actually drove away the vehicle ran rough and check engine light was on. So seems vehicle was not test driven after work was completed. The problem was later resolved to my satisfaction More
by Scott.m.meyer
June 02, 2025
Then a nice job thank you will bring my car back to them next time thanyou next time thanyou More
by DONZPLACE
June 02, 2025
I never had any issues with Russ Darrow's I have been dealing with them for a while. they helped me get into a vehicle that pleased me. dealing with them for a while. they helped me get into a vehicle that pleased me. More
by Leslie J
June 02, 2025
Derek was very helpful in the whole process. Everything once smoothly. He is a very good salesman Everything once smoothly. He is a very good salesman More
by JESSKOP
