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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
1,802 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,802 reviews

February 12, 2025

Excellent customer service. I like the videos they send about the work performed. Thank you More

by Angelaatkins808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New girl
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Feb 12, 2025 -

Russ Darrow Honda responded

Angela, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. George Matthews george.matthews@russdarrow.com

February 12, 2025

Pleasant no pressure sales environment in a nice setting with people that were friendly to work with More

by JN10522
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Medina - Santa Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Russ Darrow Honda responded

Here at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

February 12, 2025

My Ridgeline is beautiful and Nastacia know my taste and I am please with mytruck More

by LETDELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastascia Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Medina - Santa Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Russ Darrow Honda responded

Thank you for your review and kind words for Nastascia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 12, 2025

It was good. took a little longer than expected but overall the service I received was goid More

by WILLIAMS1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Russ Darrow Honda responded

Thank you for providing this feedback, and we apologize for the service exceeding the expected time. We truly appreciate your business. George Matthews george.matthews@russdarrow.com

February 12, 2025

Quick, professional, and efficient. Only took 1 1/2 hours to complete my recall on the CRV More

by JFRANZRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

February 12, 2025

I was extremely impressed with Chris Berger for his knowledge, professionalism, keeping me updated on the progress of my vehicle, and answering all my questions. This was my first time at Russ Darrow More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Russ Darrow Honda responded

We are very happy to have provided you with such a positive experience, Sue! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

February 11, 2025

Ms. Alondra was very polite and pleasant to work with. God bless her !! Treated me with dignity and respect 🙏 More

by talalkhairi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Malkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alondra Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Alondra here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 11, 2025

The establishment was clean and friendly. They assisted me quickly and handled all parts of the transaction, professionally and respectfully. any of the questions I had Rachel did a great job More

by ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Russ Darrow Honda responded

Ricky, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

February 11, 2025

Very nice dealership. The young lady that helped me was very kind and got the job done in a timely matter. The Establishment was clean and welcoming More

by DASHIASIRMONS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 11, 2025

Working with Lesia was a pleasure! She was knowledgeable, helpful, and offered great suggestions to narrow my choices down to the vehicle that was right for me. More

by RHWATTON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lesia Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Medina - Santa Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Russ Darrow Honda responded

We are very happy to hear that Lesia provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

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