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Russ Darrow Honda
Milwaukee, WI
1,671 Reviews
Russ Darrow strives to create an exciting and rewarding atmosphere for every employee which will then reflect in superior service to you. Total customer satisfaction is our ultimate goal whenever we open our doors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,671 reviews
December 17, 2023
Awful rude, unprofessional, very trashy. Offered me 500 dollars for a 2009 Toyota trade in. 500 dollars on a car that’s worth like 5-6,000 not even 190k miles on it The dealer fee is Offered me 500 dollars for a 2009 Toyota trade in. 500 dollars on a car that’s worth like 5-6,000 not even 190k miles on it The dealer fee is outrageous, they won’t negotiate price at all, and they are frankly just sort of stupid people. Don’t shop here More
by kaleb.herron13
Employees Worked With
October 15, 2023
Has R. Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quot Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quote which was given. Also, the price was so astronomical, that I believe I will now go to a small garage I know of, which will perform the work needed at (probably) 3/4 of the price Darrow would charge. More
by sh
Employees Worked With
October 09, 2023
Great service Oil change and brake work were completed even sooner than the time I was quoted. even sooner than the time I was quoted. More
by jtmpetro
Employees Worked With
August 07, 2023
Genuinely one of the highest price honda dealerships in the region. They will try lots of tricks to move vehicles and keep you in the dark as much as possible so they can get the most money out of you. Mak the region. They will try lots of tricks to move vehicles and keep you in the dark as much as possible so they can get the most money out of you. Make sure you are communicating along the way because they will try and switch things around last minute. Also because it's a honda, never buy the warranties More
by hondacrvowner24
Employees Worked With
Porchia Woodson
July 10, 2023
Good consistent service with a great working staff. I will go back! They treat their customers well! I will go back! They treat their customers well! More
by rpproductions81
April 20, 2023
Very kind,courteous,and quick service. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. More
by Majikman
