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Russ Darrow Honda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
2,527 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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10851 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 2,527 reviews

February 18, 2026

Great friendly service, attention to detail and my concerns. Service provided same day no hassle. More

by Nubian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Russ Darrow Honda responded

Your kind words brighten our day. We’re pleased our team addressed your concerns with friendly, detail-oriented care and provided hassle-free same-day service. Thank you for trusting Honda with your CR-V. George Matthews george.matthews@russdarrow.com

February 18, 2026

They were very nice people to work with as for buying my car every time I get one More

by PATDFAITHFIRST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rowley Clayborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Russ Darrow Honda responded

Thank you for your continued loyalty and five-star review! We’re glad Rowley and our team were easy to work with during your Honda CR-V purchase. We look forward to helping you with your next vehicle. George Matthews george.matthews@russdarrow.com

February 17, 2026

Great 'The service was quick and professional. I was in and out much faster than I expected!' More

by AZ1138
Recommend Dealer
Yes
Employees Worked With
Malik Merriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Merriweather
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Feb 17, 2026 -

Russ Darrow Honda responded

It’s wonderful to hear the service was efficient and professional. Malik and our team are pleased we could have your Honda in and out faster than expected. We appreciate your feedback and look forward to assisting you in the future. George Matthews george.matthews@russdarrow.com

February 17, 2026

Edgardo wasn’t super helpful and honest about my repairs and the service. I appreciated him More

by verdicomatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgardo
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Feb 18, 2026 -

Russ Darrow Honda responded

Matthew, thanks for sharing your experience with Russ Darrow Honda. Edgardo and our team appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

February 17, 2026

Love working with Cruz. I can trust him for excellent explanations and advice. Thank you. More

by KURRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Russ Darrow Honda responded

Thank you for recognizing Cruz’s clear guidance during your Honda service. We’re glad you feel confident in his explanations and advice. We look forward to being of help again. George Matthews george.matthews@russdarrow.com

February 17, 2026

i love taking my car over to Russ Darrow Honda! Rachel is very sweet and super communicative about all that was done on my vehicle. She makes the process super easy, definitely a go to! More

by brooklynN
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Aguilar
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Feb 17, 2026 -

Russ Darrow Honda responded

Thanks for bringing your Mazda CX-5 in for service. Rachel will be delighted to know her updates and clear communication made the process smooth for you. We look forward to caring for your vehicle again. George Matthews george.matthews@russdarrow.com

February 16, 2026

The service guy was helpful and respectful. He was about 5/10 short blond hair and made about 28 to 32 years of age. More

by KELLYCOLEMAN434
Recommend Dealer
Yes
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Feb 16, 2026 -

Russ Darrow Honda responded

Thanks for the five-star review! It’s wonderful to know our service associate provided respectful and helpful care for your Honda HR-V, and we’re here whenever you need service again. George Matthews george.matthews@russdarrow.com

February 16, 2026

Ken was personable and helpful. He may have been a bit forgetful but nothing major. He was attentive and growing in the role. More

by TOM.ROPELLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Russ Darrow Honda responded

We’re thrilled that Ken provided friendly and attentive support during your purchase of the new Honda CR-V Hybrid. It’s great to know his skills are continuing to develop in the role. Let us know if there’s anything else you need as you enjoy your CR-V Hybrid. George Matthews george.matthews@russdarrow.com

February 16, 2026

Great service from Jon and his Sunday team. Price was also great for the services I received. More

by Shaunakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Russ Darrow Honda responded

Wonderful to know Jonathan and our Sunday crew provided you with excellent care on your Honda CR-V Hybrid. We’re pleased the service quality and pricing met your expectations. We appreciate your five star feedback and look forward to helping again. George Matthews george.matthews@russdarrow.com

February 16, 2026

Very positive experience. I had multiple issues going on and everything was completed in a timely and quality fashion. More

by carlholzem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2026 -

Russ Darrow Honda responded

We appreciate you letting us know about your recent Honda Pilot service experience. Aleiah and our team were pleased to resolve your multiple concerns promptly and with quality work. Thank you for the positive feedback and we look forward to assisting you again. George Matthews george.matthews@russdarrow.com

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