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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

July 20, 2023

Service has improved greatly from past years. Thanks for your service and I appreciate the courtesy ride service. More

by randolphmichelle67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Regal Acura responded

I’m happy to hear that our team provided you with excellent service.

July 18, 2023

Regal Service Department was very inconsiderate of my time they did not inform me ahead of time there's a 5 hour wait nor offer me a loaner car or shuttle ride. I was there 12:20pm - 5:45pm. Routine Se More

by velouslight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Dillard, Alondra Sandoval
Jul 20, 2023 -

Regal Acura responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We will use the feedback to make us better and to ensure this doesn’t happen again.

July 17, 2023

Quick response and any questions and best customer service employees. The associates they do anything to make you happy thanks More

by n0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skinny guy
Jul 26, 2023 -

Regal Acura responded

We’re so happy to hear you had a great experience.

July 15, 2023

Great Service! Staff is friendly. How ever I'm still not happy with my 2018 Acura MDX. The tramission has given me problems since I've had it going on 2 years now. More

by Stac....
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Sandoval
Jul 26, 2023 -

Regal Acura responded

We're sorry to hear your car is not what you expected.

July 15, 2023

I like the way employees treat people they are very polite and explain you all details More

by Ecansshadow03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Torres
Jul 26, 2023 -

Regal Acura responded

Thank you. We strive to be the best we can be every day.

July 13, 2023

Ray took care of me very well and the dealership did what they supposed to do More

by MSHONEYNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Regal Acura responded

Thank you so much. We really appreciate you being a customer.

July 13, 2023

This is my 2nd visit and it was great I would recommend this place to anyone More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 26, 2023 -

Regal Acura responded

Thank you!

July 09, 2023

Everyone is always pleasant and helpful. I’ve never had any issues. Usually prompt, short waits overall. More

by CRESTED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Regal Acura responded

Thanks for choosing Regal Lakeland!

July 08, 2023

Ray is the best and is one of the main reasons I keep coming back to Regal for service after 15 years! More

by Waterrpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Regal Acura responded

15 years!? That's fantastic, we think Ray is pretty great too, but thank you for choosing Regal Lakeland!

July 08, 2023

Ray got me a ride home. Had my car looked at even washed my car and let us know when we could pick it up. He went above and beyond. Thank you, Ray. More

by wstrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Regal Acura responded

Thank you for choosing Regal!

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