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Troy Carter

Overview Reviews (137)

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Troy Carter

Acura Specialist

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0

137 Reviews

Overview Reviews (137)

Dealership Experience

20 yrs, 6 mos

Industry Experience

20 yrs, 6 mos

5.0

137 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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137 Reviews of Troy Carter

November 06, 2026

Dealership Rating

Employee Rating

We had a great experience purchasing our vehicle from this dealership. We will continue to do business with them. this dealership. We will continue to do business with them. More

by DORICARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Shalymov Isaac, Johnny Mullins, Sarah Abichid, Michael Hall, Kendra Gaige, Tyrin Ashley, Lacey Palmer

Nov 06, 2026 -

Regal Acura responded

Knowing you enjoyed your experience with our team means a lot to us. Thank you for choosing our dealership for your Acura RDX. Sean Bryant - General Sales Manager - 863-333-0536

October 25, 2026

Dealership Rating

Employee Rating

Excellent service, help me in the app processing, very professional, he set up my Acura MDX Apecs 2026. professional, he set up my Acura MDX Apecs 2026. More

by octaviopr77

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 25, 2026 -

Regal Acura responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Acura! Sean Bryant - General Sales Manager - 863-333-0536

October 05, 2026

Dealership Rating

Employee Rating

My experience at this dealership was great, no complaints. Troy Carter provided a great customer service experience. complaints. Troy Carter provided a great customer service experience. More

by jaheimlaing16

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lacey Palmer

Oct 05, 2026 -

Regal Acura responded

Our team enjoyed guiding you through the purchase of your new ADX. Knowing Troy’s support met your expectations means a lot to us. Sean Bryant - General Sales Manager - 863-333-0536

October 04, 2026

Dealership Rating

Employee Rating

I recently purchased a 2026 mdx type-s from regal Acura , and it was truly the best car-buying experience I’ve had so far. The entire process was smooth, professional, and stress-free from start to finish. T and it was truly the best car-buying experience I’ve had so far. The entire process was smooth, professional, and stress-free from start to finish. Troy was knowledgeable, attentive, and made sure all of my questions were answered without any pressure. I absolutely love my vehicle and I’m so glad I chose Regal Acura. I’ll definitely be returning for service and future purchases. Highly recommend! More

by Joey V

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lacey Palmer

Oct 04, 2026 -

Regal Acura responded

Knowing the purchase of your new MDX Type S felt seamless from start to finish is rewarding. We’re glad Troy’s attentiveness and expertise helped you feel confident every step of the way. Your recommendation and five-star rating mean a lot to us. We look forward to welcoming you back for service and any future purchases. Sean Bryant - General Sales Manager - 863-333-0536

July 15, 2026

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Employee Rating

This was the best and easiest process thank you guys so much will definitely buy again much will definitely buy again More

by camerontalley50

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kendall Miller , Lacey

Jul 15, 2026 -

Regal Acura responded

We’re glad the purchase of your new Acura went so smoothly. Thank you for choosing us and we look forward to assisting you again. Sean Bryant - General Sales Manager - 863-333-0536

Jul 15, 2026 -

Regal Acura responded

Hi Cameron! Thank you for leaving us this five-star review and kind words about our sales team at Regal Acura! We'll see you next time!

July 05, 2026

Dealership Rating

Employee Rating

I have worked with Ray as my service advisor for 25 years and have always been 100% satisfied with his work! and have always been 100% satisfied with his work! More

by dwh58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Shalymov Isaac

Jul 05, 2026 -

Regal Acura responded

Thank you for trusting Ray with your Acura MDX service for 25 years. We’re thrilled that he continues to earn your confidence. We look forward to serving you for many more years. Sean Bryant - General Sales Manager - 863-333-0536

July 04, 2026

Dealership Rating

Employee Rating

Troy Carter is a true pro - seasoned, listened to our needs, made our experience leaving with a good feeling we made the right decision. needs, made our experience leaving with a good feeling we made the right decision. More

by Johnbisignanojr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jul 05, 2026 -

Regal Acura responded

We appreciate you highlighting Troy’s expertise and attention to your needs. It’s great to know he helped you feel confident in your decision. Enjoy your new Acura! Sean Bryant - General Sales Manager - 863-333-0536

June 25, 2026

Dealership Rating

Employee Rating

Troy,Stan, and Lacy absolutely rocked. I will recommend this dealership 100000%. They treated us like Family and made a great deal on a new car!!! Please go check them out!! Thank you I will recommend this dealership 100000%. They treated us like Family and made a great deal on a new car!!! Please go check them out!! Thank you Troy, Stan, Lacy. More

by Michael Rasool

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stan May , Lacy

Jun 25, 2026 -

Regal Acura responded

It’s fantastic to hear Troy and Stan treated you like family and helped you secure a great deal on your new Acura. Thank you for recommending us so enthusiastically. Sean Bryant - General Sales Manager - 863-333-0536

June 13, 2026

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Employee Rating

Marilin Morales and Troy made the impossible possible, their service and help were amazing and I’d definitely recommend them, they answered every question I had and made the process smooth and now I have their service and help were amazing and I’d definitely recommend them, they answered every question I had and made the process smooth and now I have my new car, thank you! More

by taryn1610

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marilin Morales

Jun 13, 2026 -

Regal Acura responded

How wonderful that Troy and our team made the impossible possible and answered all your questions as you got your new Acura. Thank you for recommending us and congratulations on your new car. Enjoy every mile ahead. Sean Bryant - General Sales Manager - 863-333-0536

June 12, 2026

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Employee Rating

This is my third vehicle from this dealership. They make it easy and hassle free. Thank you! They make it easy and hassle free. Thank you! More

by mara1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stan May

Jun 13, 2026 -

Regal Acura responded

Hi Mara! Thank you for leaving us this five-star review and kind words about our sales team at Regal Acura! We'll see you next time!