Michael Hall

Michael made sure I had everything I needed and the car was fixed very quickly was fixed very quickly More

by Ldunn030801 Verified Customer Verified Customer

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This service group is ridiculously bad. I sat for 3 hours waiting for someone to come tell me i have to wait until the following Monday to get approval to fix a leaking shock for the second I sat for 3 hours waiting for someone to come tell me i have to wait until the following Monday to get approval to fix a leaking shock for the second time. This is our 4th multi hour visit, they once had the car for two weeks. This has been going on for months. These guys should be fired and they should bring someone in to square service away. I have a 45000 car I cant even park in the driveway. 100% lost a sale today the service is so bad, More

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Their performance is exemplary. Michael demonstrated exceptional attentiveness and possessed comprehensive knowledge regarding our vehicle. Michael demonstrated exceptional attentiveness and possessed comprehensive knowledge regarding our vehicle. More

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The dealership provided an exceptional experience, making us feel like valued members of their community, particularly as first-time customers. us feel like valued members of their community, particularly as first-time customers. More

by Jazyjaz81 Verified Customer Verified Customer

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Always trying to accommodate me with the best service and with good timing. I highly recommend purchasing with Regal above any other dealership. Thank you for the good experience and great service with good timing. I highly recommend purchasing with Regal above any other dealership. Thank you for the good experience and great service More

by Rachelle4bs Verified Customer Verified Customer

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They told me that the car was not safe to use in carts and that I would have to leave it at the dealer to correct the recall but they did not have loan car available for me and they returned the car not s and that I would have to leave it at the dealer to correct the recall but they did not have loan car available for me and they returned the car not safe to use More

by asmarmunoz1 Verified Customer Verified Customer

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Always a great experience there. Very knowledgeable and walked me through everything. Micheal Hall is great! Very knowledgeable and walked me through everything. Micheal Hall is great! More

by sabichid85 Verified Customer Verified Customer

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I had a disappointing experience during my most recent visit. The latch used to open my hood was broken.m before my car could get serviced. I was told the car was 13 years old. I honestly feel like that w visit. The latch used to open my hood was broken.m before my car could get serviced. I was told the car was 13 years old. I honestly feel like that was an excuse. The dealership stated that they did not break it, but it was not broken when I brought my vehicle in. I’m not sure what happened, but I know I didn’t damage it. I normally have great experiences at Regal, which is why this visit was so disappointing. I hope this issue can be looked into and resolved, as I value the service I’ve received there in the past. More

by Brittshay Verified Customer Verified Customer

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Easy process, got what i needed. I got what i needed to get done and dont feel scammed I got what i needed to get done and dont feel scammed More

by Ailemar Santiago Verified Customer Verified Customer

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Mike was very clear and concise on the work to be completed and addressed my concerns related to the recall work previously completed. completed and addressed my concerns related to the recall work previously completed. More

by rirvin9800 Verified Customer Verified Customer

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