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Michael Hall

Overview Reviews (17)

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Michael Hall

Michael Hall | Page 2

Acura Service Specialist

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.4

17 Reviews

Overview Reviews (17)

4.4

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Michael Hall

June 05, 2026

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Employee Rating

No complaints. Wait time was fair for what I was having done. Prices are fair. Michael was wonderful and kept me updated throughout my service. Wait time was fair for what I was having done. Prices are fair. Michael was wonderful and kept me updated throughout my service. More

by jillmarley99

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Jun 05, 2026 -

Regal Acura responded

It’s great to hear you had a smooth experience with your Acura RDX service. We’re glad the wait time and pricing met your expectations, and Michael enjoyed keeping you updated throughout the process. Thank you for sharing your feedback. Sean Bryant - General Sales Manager - 863-333-0536

May 16, 2026

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Employee Rating

It was a great experience. Great communication and punctuality. Definitely recommend to friends and family. Great communication and punctuality. Definitely recommend to friends and family. More

by silvias0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 16, 2026 -

Regal Acura responded

Michael and our team are delighted to hear you experienced clear communication and timely service for your Acura MDX. Thank you for recommending us to your friends and family. Sean Bryant - General Sales Manager - 863-333-0536

March 27, 2026

Dealership Rating

Employee Rating

Service department was very good at keeping you updated on best maintenance practices for your vehicle on best maintenance practices for your vehicle More

by JHCARLSO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

Mar 27, 2026 -

Regal Acura responded

Your positive feedback about our service team’s maintenance guidance is greatly appreciated. We’re pleased the updates on caring for your Acura MDX were helpful and look forward to supporting your vehicle’s upkeep in the future. Johnny Mullins - Service Manager - 863-356-4439

February 18, 2026

Dealership Rating

Employee Rating

This was the best customer service experience that I've had with Regal in several years. had with Regal in several years. More

by SHELMOR1965

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

Feb 18, 2026 -

Regal Acura responded

Thank you for your five-star rating. We’re delighted you enjoyed your best customer service experience in years and look forward to your next visit. Johnny Mullins - Service Manager - 863-356-4439

February 13, 2026

Dealership Rating

Employee Rating

The employees and service were very good. Enjoyed interacting with the team members. Appreciated the help. Enjoyed interacting with the team members. Appreciated the help. More

by vg35115

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor , I was helped by Jorge but his name does not appear. Also Emilio with the courtesy van. Both awesome

Feb 13, 2026 -

Regal Acura responded

Thank you for sharing your positive experience with our team. We’re delighted to hear the Acura Integra service met your needs and that you enjoyed interacting with our staff. Please reach out when you need us again. Johnny Mullins - Service Manager - 863-356-4439

January 28, 2026

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Employee Rating

Mike the service rep was great and the work was performed timely and accurately. I am very satisfied. timely and accurately. I am very satisfied. More

by mikejjackson24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 28, 2026 -

Regal Acura responded

We’re glad you’re satisfied! Thank you for sharing. We’ll be sure to pass along your kind words to Mike and the rest of our Service Team at Regal Acura!

January 22, 2026

Dealership Rating

Employee Rating

Mike is friendly and helpful when it comes to assisting me with my Acura TLX. me with my Acura TLX. More

by LADYBUG24841

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 23, 2026 -

Regal Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Johnny Mullins - Service Manager - 863-356-4439