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Shalymov Isaac

Overview Reviews (61)

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Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.8

61 Reviews

Overview Reviews (61)

4.8

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Shalymov Isaac

August 22, 2026

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Employee Rating

It was great because Shally was and is the best and a man of God ! of God ! More

by MOONANBACKTOTHE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Aug 22, 2026 -

Regal Acura responded

Your praise of Shalymov’s dedication and character highlights the level of care we strive to provide. Knowing that the service on your Acura TLX met your needs means a great deal to our service department. Sean Bryant - General Sales Manager - 863-333-0536

August 21, 2026

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Employee Rating

I had an excellent experience! I really appreciated the service being done fairly quickly becauseIhada doctor'sappointment to go to. Shaly kept me updated through the process. I really appreciated the service being done fairly quickly becauseIhada doctor'sappointment to go to. Shaly kept me updated through the process. More

by kisha816

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Aug 21, 2026 -

Regal Acura responded

Our service department is pleased we could complete your Acura MDX’s service promptly so you could make your doctor’s appointment. Knowing that Shalymov’s updates kept you informed throughout the process is truly rewarding. Sean Bryant - General Sales Manager - 863-333-0536

August 20, 2026

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Employee Rating

Friendly environment I was kept informed, updated on progress. Comfort was not a problem. Staff were friendly. progress. Comfort was not a problem. Staff were friendly. More

by soniagonZalez826

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Aug 20, 2026 -

Regal Acura responded

Thank you for sharing your feedback with us, Sonia! We're glad to hear our team kept you informed and comfortable throughout your visit. Your business is greatly appreciated by all of us here at Regal Acura!

August 09, 2026

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Employee Rating

We have always had a good experience with the service center and Salymov. This repair took longer than anyone anticipated; however, Shalymov consistently communicated every development and made sure that center and Salymov. This repair took longer than anyone anticipated; however, Shalymov consistently communicated every development and made sure that the process continued to move forward. There was not one time that I had to reach out for information; I received an update each morning like clockwork from Shalymov. Not only was this reassuring, but it made it apparent that the delays were not due to my vehicle being ignored, but that the work was just taking longer than expected and it was being done correctly and not rushed. More

by mommy.42

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Aug 09, 2026 -

Regal Acura responded

Your note about receiving consistent morning updates highlights how Shalymov and our service team prioritize transparency. Knowing those updates reassured you that your Acura RDX was never overlooked is truly rewarding. Thank you for your patience and for trusting our service department with your repair. Sean Bryant - General Sales Manager - 863-333-0536

July 31, 2026

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It was a pleasant experience I like how they keep me informed on my car. Popcorn is always gone though! Hahaha informed on my car. Popcorn is always gone though! Hahaha More

by Owen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Aug 01, 2026 -

Regal Acura responded

It’s wonderful to hear that Shalymov kept you informed throughout your Acura MDX service. We apologize for the missing popcorn and will share this feedback to improve our snack offerings. Thank you for the five-star review and we look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

July 31, 2026

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Always a great experience there. Very knowledgeable and walked me through everything. Micheal Hall is great! Very knowledgeable and walked me through everything. Micheal Hall is great! More

by sabichid85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Hall

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Jul 31, 2026 -

Regal Acura responded

We’re happy Michael guided you through every detail of your Acura service. Thank you for sharing your experience with us and allowing us to assist you again. Sean Bryant - General Sales Manager - 863-333-0536

July 27, 2026

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Very pleased with the service writer (Shalymovm) and would no hesitate to refer others to him. This was our first service and our only service for that MDX. We purchased another MDX the same day as the would no hesitate to refer others to him. This was our first service and our only service for that MDX. We purchased another MDX the same day as the first service. More

by chrisnorm2045

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 27, 2026 -

Regal Acura responded

We’re delighted Shalymov provided excellent support for your Acura MDX’s first service. Thank you for choosing us again for your new MDX and for recommending us to others. We look forward to assisting you in the future. Sean Bryant - General Sales Manager - 863-333-0536

July 09, 2026

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Employee Rating

I have been bring my Type S to Shalymov since 2023 and he has been phenomenal and exceeds VIP service!!! has been phenomenal and exceeds VIP service!!! More

by CJ Williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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Jul 09, 2026 -

Regal Acura responded

CJ, thank you for your kind words! We're glad to hear that Shalymov has given your Type S the VIP treatment here at Regal Acura. Safe travels!

July 05, 2026

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I have worked with Ray as my service advisor for 25 years and have always been 100% satisfied with his work! and have always been 100% satisfied with his work! More

by dwh58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Troy Carter

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Jul 05, 2026 -

Regal Acura responded

Thank you for trusting Ray with your Acura MDX service for 25 years. We’re thrilled that he continues to earn your confidence. We look forward to serving you for many more years. Sean Bryant - General Sales Manager - 863-333-0536

June 30, 2026

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Employee Rating

So glad your service dept was able to fix an issue I’ve since I bought the car. Unlike the salesman who never got back with me. The service staff, Shaylmoy (sp?), was determined to make me happy and I appr since I bought the car. Unlike the salesman who never got back with me. The service staff, Shaylmoy (sp?), was determined to make me happy and I appreciate his help!! More

by coolyj

Verified Customer

Service Price Transparency

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Service Time

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Jun 30, 2026 -

Regal Acura responded

I'm glad to know our service team, especially Shaylmoy, could assist you! We regret any lack of follow-up from our sales department. We appreciate your feedback and would love to make sure all your future experiences are seamless. Please feel free to reach out if there's anything more we can do for you. Thank you, Brian Guber - Assistant Service Manager - (863) 904-2106