Shalymov Isaac
Shalymov Isaac at Regal Acura

Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Shalymov Isaac

October 09, 2026

Dealership Rating
Employee Rating

Shalymov was very helpful. I brought my '25 Acura TLX in for a navigation update. He was not only courteous and efficient, but throughout the process, he gave me updates on the More

by crownvicnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2026

Regal Acura responded

We’re glad Shalymov could keep you informed and provide efficient service during the navigation update on your Acura TLX. Knowing you found our maintenance checklist review helpful and enjoyed the complimentary car wash means a lot to us. Sean Bryant - General Sales Manager - 863-333-0536

October 06, 2026

Dealership Rating
Employee Rating

Honest and caring Shal really went above and beyond to help me out and clarify all my questions More

by KAREN.P.LOPERA
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Oct 06, 2026

Regal Acura responded

Knowing that Shalymov went above and beyond to clarify all your questions during the service on your Acura RDX is rewarding. Your kind words and five-star rating mean a great deal to our service team. Sean Bryant - General Sales Manager - 863-333-0536

October 03, 2026

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Employee Rating

Sent me pictures of parts not on my car and said they needed to be replaced. I had replaced the parts myself and they were a different brand than shown. More

by Brian C.
Recommend Dealer
No

Other Employees Tagged: Shalymov Isaac

Oct 08, 2026

Regal Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Bryant - General Sales Manager - 863-333-0536

September 13, 2026

Dealership Rating
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The service supervisor was great! He did not pressure me for add ons I didn’t need. More

by aricegator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

Regal Acura responded

Knowing that you felt no pressure for unnecessary add-ons means a lot to our service team. We’re pleased Shalymov could provide straightforward guidance during the service on your Acura Integra. Sean Bryant - General Sales Manager - 863-333-0536

September 03, 2026

Dealership Rating
Employee Rating

Superb, like a day dream wrapped in a taco with a cherry on top This follow on sentence has no value but your text message prompt asked for me to add something. More

by david.e.hovey
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Sep 03, 2026

Regal Acura responded

Knowing our service on your Acura MDX felt exceptional is rewarding. Shalymov and our team appreciate your playful praise and are ready to help whenever you need us. Sean Bryant - General Sales Manager - 863-333-0536

September 02, 2026

Dealership Rating
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I really like the staff there and their service department. I always willing to help. More

by Latasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

Sep 02, 2026

Regal Acura responded

Knowing you found our service team welcoming and ready to assist means a lot to us. We’re glad we could handle the service on your Acura TLX. Sean Bryant - General Sales Manager - 863-333-0536

August 22, 2026

Dealership Rating
Employee Rating

It was great because Shally was and is the best and a man of God ! More

by MOONANBACKTOTHE
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Aug 22, 2026

Regal Acura responded

Your praise of Shalymov’s dedication and character highlights the level of care we strive to provide. Knowing that the service on your Acura TLX met your needs means a great deal to our service department. Sean Bryant - General Sales Manager - 863-333-0536

August 21, 2026

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Employee Rating

I had an excellent experience! I really appreciated the service being done fairly quickly becauseIhada doctor'sappointment to go to. Shaly kept me updated through the process. More

by kisha816
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Aug 21, 2026

Regal Acura responded

Our service department is pleased we could complete your Acura MDX’s service promptly so you could make your doctor’s appointment. Knowing that Shalymov’s updates kept you informed throughout the process is truly rewarding. Sean Bryant - General Sales Manager - 863-333-0536

August 20, 2026

Dealership Rating
Employee Rating

Friendly environment I was kept informed, updated on progress. Comfort was not a problem. Staff were friendly. More

by soniagonZalez826
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Aug 20, 2026

Regal Acura responded

Thank you for sharing your feedback with us, Sonia! We're glad to hear our team kept you informed and comfortable throughout your visit. Your business is greatly appreciated by all of us here at Regal Acura!

August 09, 2026

Dealership Rating
Employee Rating

We have always had a good experience with the service center and Salymov. This repair took longer than anyone anticipated; however, Shalymov consistently communicated every development and made sure that More

by mommy.42
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Aug 09, 2026

Regal Acura responded

Your note about receiving consistent morning updates highlights how Shalymov and our service team prioritize transparency. Knowing those updates reassured you that your Acura RDX was never overlooked is truly rewarding. Thank you for your patience and for trusting our service department with your repair. Sean Bryant - General Sales Manager - 863-333-0536

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