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Shalymov Isaac

Overview Reviews (71)

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Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

71 Reviews

Overview Reviews (71)

4.7

71 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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71 Reviews of Shalymov Isaac

November 08, 2026

Dealership Rating

Employee Rating

Customer service was great and communication was clear. Appreciate everyone's hard work. Keep up the good work! Thank you! Appreciate everyone's hard work. Keep up the good work! Thank you! More

by Milly Mil

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman

Nov 08, 2026 -

Regal Acura responded

Your recognition of our team's hard work means a lot to us. We're happy you felt well supported and informed during service on your Acura TSX. Sean Bryant - General Sales Manager - 863-333-0536

November 06, 2026

Dealership Rating

Employee Rating

We had a great experience purchasing our vehicle from this dealership. We will continue to do business with them. this dealership. We will continue to do business with them. More

by DORICARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Troy Carter, Johnny Mullins, Sarah Abichid, Michael Hall, Kendra Gaige, Tyrin Ashley, Lacey Palmer

Nov 06, 2026 -

Regal Acura responded

Knowing you enjoyed your experience with our team means a lot to us. Thank you for choosing our dealership for your Acura RDX. Sean Bryant - General Sales Manager - 863-333-0536

November 06, 2026

Dealership Rating

Employee Rating

Setting up an appointment was quick and easy. Service was performed on time and the car was in quality condition when I received it back. Shalymov proactively communicated with me during the serv Service was performed on time and the car was in quality condition when I received it back. Shalymov proactively communicated with me during the service. More

by KINGS0303

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Nov 06, 2026 -

Regal Acura responded

We're glad Shalymov kept you informed throughout the process and that your appointment and service experience went smoothly. We appreciate your business at Regal Acura!

October 26, 2026

Dealership Rating

Employee Rating

My experience was good. My experience was good Ny experience was good Good. Good. Good. My experience was good Ny experience was good Good. Good. Good. More

by PAL_RIVERS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Oct 27, 2026 -

Regal Acura responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Acura Team

October 09, 2026

Dealership Rating

Employee Rating

Shalymov was very helpful. I brought my '25 Acura TLX in for a navigation update. He was not only courteous and efficient, but throughout the process, he gave me updates on the I brought my '25 Acura TLX in for a navigation update. He was not only courteous and efficient, but throughout the process, he gave me updates on the work. In addition, they went through a checklist of maintenance points on my car ( which, I'm told is standard) and offered a car wash. I was very pleased. More

by crownvicnick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 09, 2026 -

Regal Acura responded

We’re glad Shalymov could keep you informed and provide efficient service during the navigation update on your Acura TLX. Knowing you found our maintenance checklist review helpful and enjoyed the complimentary car wash means a lot to us. Sean Bryant - General Sales Manager - 863-333-0536

October 06, 2026

Dealership Rating

Employee Rating

Honest and caring Shal really went above and beyond to help me out and clarify all my questions help me out and clarify all my questions More

by KAREN.P.LOPERA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Oct 06, 2026 -

Regal Acura responded

Knowing that Shalymov went above and beyond to clarify all your questions during the service on your Acura RDX is rewarding. Your kind words and five-star rating mean a great deal to our service team. Sean Bryant - General Sales Manager - 863-333-0536

October 03, 2026

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Sent me pictures of parts not on my car and said they needed to be replaced. I had replaced the parts myself and they were a different brand than shown. needed to be replaced. I had replaced the parts myself and they were a different brand than shown. More

by Brian C.

Verified Customer

Recommend Dealer

Other Employees Tagged: Shalymov Isaac

Oct 08, 2026 -

Regal Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Bryant - General Sales Manager - 863-333-0536

September 13, 2026

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Employee Rating

The service supervisor was great! He did not pressure me for add ons I didn’t need. He did not pressure me for add ons I didn’t need. More

by aricegator

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2026 -

Regal Acura responded

Knowing that you felt no pressure for unnecessary add-ons means a lot to our service team. We’re pleased Shalymov could provide straightforward guidance during the service on your Acura Integra. Sean Bryant - General Sales Manager - 863-333-0536

September 03, 2026

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Employee Rating

Superb, like a day dream wrapped in a taco with a cherry on top This follow on sentence has no value but your text message prompt asked for me to add something. on top This follow on sentence has no value but your text message prompt asked for me to add something. More

by david.e.hovey

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Sep 03, 2026 -

Regal Acura responded

Knowing our service on your Acura MDX felt exceptional is rewarding. Shalymov and our team appreciate your playful praise and are ready to help whenever you need us. Sean Bryant - General Sales Manager - 863-333-0536

September 02, 2026

Dealership Rating

Employee Rating

I really like the staff there and their service department. I always willing to help. department. I always willing to help. More

by Latasha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Sep 02, 2026 -

Regal Acura responded

Knowing you found our service team welcoming and ready to assist means a lot to us. We’re glad we could handle the service on your Acura TLX. Sean Bryant - General Sales Manager - 863-333-0536