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Ray Taylor

Overview Reviews (194)

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Ray Taylor

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

194 Reviews

Overview Reviews (194)

4.7

194 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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194 Reviews of Ray Taylor

September 04, 2026

Dealership Rating

Employee Rating

Ray and everyone i enter acted with was very friendly and helpful. Wait time was not long. helpful. Wait time was not long. More

by miss410rs

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Sep 04, 2026 -

Regal Acura responded

Your note about Ray’s friendly help and a quick wait during service on your TLX really reflects the attentive, efficient care we aim to provide. Knowing your visit went smoothly means a lot to our service team. Sean Bryant - General Sales Manager - 863-333-0536

September 02, 2026

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Employee Rating

I really like the staff there and their service department. I always willing to help. department. I always willing to help. More

by Latasha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Sep 02, 2026 -

Regal Acura responded

Knowing you found our service team welcoming and ready to assist means a lot to us. We’re glad we could handle the service on your Acura TLX. Sean Bryant - General Sales Manager - 863-333-0536

July 31, 2026

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Employee Rating

Very attentive and professional. Service is outstanding! The facility is clean. Car service completed in a timely manner. Service is outstanding! The facility is clean. Car service completed in a timely manner. More

by mls327

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 31, 2026 -

Regal Acura responded

Ray and our service team are delighted to know the attentive and professional care for your Acura RDX was outstanding. We’re glad the facility’s cleanliness and prompt turnaround met your expectations. Thank you for letting us serve you. Sean Bryant - General Sales Manager - 863-333-0536

July 19, 2026

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Employee Rating

Take time to make sure things we good with my car pHENOMENAL I Truly appreciate ray taylor he very professional kind and helpful pHENOMENAL I Truly appreciate ray taylor he very professional kind and helpful More

by joybw1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Jul 19, 2026 -

Regal Acura responded

Thank you for trusting us with your Acura and sharing your experience. We’re glad our team took the time to ensure everything was in top shape. Ray appreciates your kind words about his professionalism and helpfulness. Sean Bryant - General Sales Manager - 863-333-0536

July 09, 2026

Dealership Rating

Employee Rating

I have been bring my Type S to Shalymov since 2023 and he has been phenomenal and exceeds VIP service!!! has been phenomenal and exceeds VIP service!!! More

by CJ Williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

Jul 09, 2026 -

Regal Acura responded

CJ, thank you for your kind words! We're glad to hear that Shalymov has given your Type S the VIP treatment here at Regal Acura. Safe travels!

July 05, 2026

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Employee Rating

I have worked with Ray as my service advisor for 25 years and have always been 100% satisfied with his work! and have always been 100% satisfied with his work! More

by dwh58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Troy Carter, Shalymov Isaac

Jul 05, 2026 -

Regal Acura responded

Thank you for trusting Ray with your Acura MDX service for 25 years. We’re thrilled that he continues to earn your confidence. We look forward to serving you for many more years. Sean Bryant - General Sales Manager - 863-333-0536

June 27, 2026

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Employee Rating

Only at the diagnosis stage of service on my 2014 RDX but my impression of Regal is A+ my impression of Regal is A+ More

by kmgagne

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Jun 27, 2026 -

Regal Acura responded

We appreciate the five stars and are glad our diagnostic work on your 2014 Acura RDX made a strong impression. As we continue, please reach out if you have any questions or need further assistance. Sean Bryant - General Sales Manager - 863-333-0536

June 18, 2026

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Employee Rating

As I have already acknowledged my main reason for returning systematically to Regal was that great attention to detail they had showed me in the Past. Sadly if it wasn't for the kind efforts of Ray I returning systematically to Regal was that great attention to detail they had showed me in the Past. Sadly if it wasn't for the kind efforts of Ray I probably would have gone elsewhere where I was being greeted with better consideration for my hard earned money. Well the Jury is out when I return to finalize my Lease with them. Stay tune? More

by zbackar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Shaw, Sean Bryant , I will never do anything without the outstanding support of Brandon.

Jun 19, 2026 -

Regal Acura responded

Thank you for taking the time to leave us review. We'll be sure to share your feedback with our crew. We appreciate your business and look forward to serving you in the future. Sean Bryant - General Sales Manager - 863-333-0536

June 13, 2026

Dealership Rating

Employee Rating

Always a nice experience. Ray Taylor is outstanding and always takes great care of us. Ray Taylor is outstanding and always takes great care of us. More

by Steven Howard

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Jun 13, 2026 -

Regal Acura responded

It’s wonderful to hear that Ray took great care of your Acura MDX. We appreciate your kind words and continued trust. We look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

June 11, 2026

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Employee Rating

Excellent service for car maintenance I've been pleased with the service at regal. I have been getting my cars serviced there for over probably 20 years. with the service at regal. I have been getting my cars serviced there for over probably 20 years. More

by MSQUEENBEE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

Jun 12, 2026 -

Regal Acura responded

Thank you for trusting the Regal Acura team with the care of your vehicles! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more!

Jun 11, 2026 -

MSQUEENBEE responded

Excellent service I enjoyed bringing my car there to be serviced. I live in Tampa and I have my car serviced in Lakeland at regal and I’ve been pleased