Regal Acura
Lakeland, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Customer service was great and communication was clear. Appreciate everyone's hard work. Keep up the good work! Thank you! Appreciate everyone's hard work. Keep up the good work! Thank you! More
Excellent everything is good. Ty did a great job with the service.Hope you have a great day Ty did a great job with the service.Hope you have a great day More
We had a great experience purchasing our vehicle from this dealership. We will continue to do business with them. this dealership. We will continue to do business with them. More
Setting up an appointment was quick and easy. Service was performed on time and the car was in quality condition when I received it back. Shalymov proactively communicated with me during the serv Service was performed on time and the car was in quality condition when I received it back. Shalymov proactively communicated with me during the service. More
Delightful experience ! ! Michael and all of the service associates were courteous, friendly and knowledgeable. Car was serviced quickly. The shuttle driver, Reggie was excep ! Michael and all of the service associates were courteous, friendly and knowledgeable. Car was serviced quickly. The shuttle driver, Reggie was exceptional!! More
Lacked personalized service upon walking in to pick up vehicle following necessary warranty/recall service. Car’s interior cleanliness and condition left a lot to be desired. Dirty inside and finger print vehicle following necessary warranty/recall service. Car’s interior cleanliness and condition left a lot to be desired. Dirty inside and finger prints all over center console and info display made by technicians. Front seats were both left in full back and lowered positions with grass and other debris on them left by service center staff. Car was kept at service center over a week awaiting parts and service and was disappointed to see it wasn’t washed or cared for prior to my arrival. The service rep (Zach) was both courteous and involved but overall this was not the high class operation I expected from an Acura dealer. More
I was told that the part to repair my car had been ordered and that my bumper would be fixed. Neither occurred. In fact, my bumper was ruined, and my time was wasted. ordered and that my bumper would be fixed. Neither occurred. In fact, my bumper was ruined, and my time was wasted. More
I love Chrissy. She’s very knowledgeable and sweet most of all very trustworthy from the beginning. Need more service advisors like her in this industry, She’s very knowledgeable and sweet most of all very trustworthy from the beginning. Need more service advisors like her in this industry, More


