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Regal Acura

Lakeland, FL

4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

October 04, 2023

Eddie served every one of my needs; I am confident he will serve your's as well. More

by Troy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Farias
Oct 11, 2023 -

Regal Acura responded

Thank you!

October 04, 2023

Usually selling a car isn’t easy, but that isn’t the case with Eddie. He made the entire process simple and was extremely personable while doing so. He answered all questions and let me know what to expect e More

by Lusterwc
Recommend Dealer
Yes
Employees Worked With
Eddie Farias
Oct 11, 2023 -

Regal Acura responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

October 03, 2023

Got me the price I wanted. The staff was super nice and easy to work with. Eddie was always available and made sure to explain every step of the process in a way that was simpl More

by blake05.lawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Farias
Oct 11, 2023 -

Regal Acura responded

Thank you. It means a lot to us that you took the time to share your thoughts with the rest of our community and us.

October 03, 2023

Great Service! The most helpful employee I’ve ever done business with! Thank you so much, Mr. Farias! More

by Malia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Farias
Oct 11, 2023 -

Regal Acura responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

September 26, 2023

When I called and asked for Acura service they transferred me but nobody answered the phone it just rang and rang, I tried 2 days in a row I had to call Chrissy my service advisor and she answered More

by KENNY29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Regal Acura responded

We are sorry to hear that your experience didn't match your overall expectations. Sometimes we are busier than usual, and that's why our service is a bit slower.

Oct 05, 2023 -

KENNY29 responded

No problem just a little constructive criticism was in the business myself for a long time

September 23, 2023

We just moved from Sarasota and the service at Regal was as good as Gettel Acura. More

by John Downey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Regal Acura responded

Thank you.

September 22, 2023

He was awesome and kept me updated on what's was going on with the car. More

by sharon.elshabazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalymov Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Regal Acura responded

Thank you.

Sep 26, 2023 -

sharon.elshabazz responded

Thank you again for great service.

September 16, 2023

The service took 5 hours a month ago for oil change and tire rotation along with a brake flush ($153.62) This time 4/1/2 hours for tire rotation and alignment ,,brake flush, change the oil again?? and c More

by BNEMMONDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alondra Sandoval
September 10, 2023

I had a great experience! They were very fast and friendly! I would highly recommend Regal Acura! More

by BECCALYNN926
Recommend Dealer
Yes
Employees Worked With
Brandon Exum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Huckabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan
Sep 14, 2023 -

Regal Acura responded

Thank you for visiting us at Regal Acura and sharing this valuable feedback.

September 10, 2023

I waited three hours for a scheduled oil change, then was only offered a $20 discount. More

by marsha0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Montry
Sep 11, 2023 -

Regal Acura responded

We’re so sorry that your experience did not match your expectations and we regret that we missed the mark.

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