Rallye BMW

Rallye is the best in every aspect. I also must rave about Carol Muniz, her efficiency and attention to detail definitely exceeds in the sense of confidence in dealing with Rallye. I ha I also must rave about Carol Muniz, her efficiency and attention to detail definitely exceeds in the sense of confidence in dealing with Rallye. I have been a client of Rallye for many years, and compared them to another dealer which was terrible and totally incompetent. I will remain a Rallye client forever. More

No great Rallye experience this time! I was losing air in one tire, and I have wheel and tire insurance. I waited 3 hours for my car. When I asked if I could get it sooner as I had to b I was losing air in one tire, and I have wheel and tire insurance. I waited 3 hours for my car. When I asked if I could get it sooner as I had to be in New Jersey for my grandkids, I got "do the math, we have a lot of cars" When I received my car back, the tire light had not been reset. The alert said that it couldn't recognize my tires. I had to pull over and after spending 15 minutes working the menu, it turns out the tech listed my tires as "summer tires"! Once I finally changed everything, I then had to wait while the tire pressure check had to be completed. When I got home, a video inspection by the Tech was online. In it he said I needed a new tire because the tread depth was low. This is not true as I only had 8,000 miles on the car! On my bill it said I needed a new tire because there was a puncture by the tread!! In my family there are 5 BMW's all purchased from Rallye and Nick Soldo who is the best! We have a M8 Competition, a new 530 with the M package, a new X3, a 1 year old X7, and a 330I and was coming off lease for a new BMW. This is not the way to be treated with the business I bring to Rallye. Before I purchase another BMW from Rallye, I want to be sure the problems in the service department have been resolved. Until this experience, I was ignoring all the complaints from the people getting service about the department. More

Eric was very helpful, we needed to verify my military service and he took the time to go through several steps, and we found my identifier to verify my service. Always a gentleman on the phone and plea service and he took the time to go through several steps, and we found my identifier to verify my service. Always a gentleman on the phone and pleasant to deal with in general. More

I love the Rallye experience. Always feel like I’m receiving the VIP treatment. Tracey was exceptional. Provided excellent customer service from start to finish. Made certain Always feel like I’m receiving the VIP treatment. Tracey was exceptional. Provided excellent customer service from start to finish. Made certain I was in good hands! More

I explained my issues to two managers and I posted on google what occurred.. no one wanted to accept that they made a mistake nor apologize for it either ..basically I was being forced to change an alrea google what occurred.. no one wanted to accept that they made a mistake nor apologize for it either ..basically I was being forced to change an already brand new strut for 5,000 when a strut wasn't needed .. I was directed to take the repair elsewhere and all that was needed was a new wire harness that costs $60.00. That's not good business nor is it good customer service to try to rip people off. More

I am extremely dissatisfied with Rallye BMW’s handling of my March 30–31, 2026 service visit. Rallye BMW reached an outside-influence / non-warranty conclusion without providing a complete and reviewable dia my March 30–31, 2026 service visit. Rallye BMW reached an outside-influence / non-warranty conclusion without providing a complete and reviewable diagnostic explanation. There was also a significant unexplained discrepancy between the BMW/MyKaarma pricing sent to my phone and the final invoice. After I raised post-service inquiries, I received no communication at all from Rallye BMW regarding those inquiries — no written response, no acknowledgment of receipt, and no phone call. Rallye BMW later represented to BMW North America that communication had been established with me, which is inconsistent with my actual communication record. More

Completely satisfied. No I don't have anything else to say that's Carol is professional Excellent No I don't have anything else to say that's Carol is professional Excellent More

Fast service The whole experience was smooth and fast. Staff was helpful and knowledgeable Very satisfied Staff was helpful and knowledgeable Very satisfied More

The team is always professional and helpful. Service is impeccable, this is one of the reasons I continue to purchase my vehicles from Rallye. Service is impeccable, this is one of the reasons I continue to purchase my vehicles from Rallye. More

Awesome dealership. Brandon Deady is was my service advisor, he was great. Everything went smoothly Brandon Deady is was my service advisor, he was great. Everything went smoothly More