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Rallye BMW
Westbury, NY
8,322 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 8,322 reviews
June 06, 2024
Chris and Bret are fantastic, they took good care of my M3. I had a water leak, it took a little time, but the team solved it and all is good again. M3. I had a water leak, it took a little time, but the team solved it and all is good again. More
by MCORSSEN2
Verified Customer
Helpful June 06, 2024
Pleasant and knowledgeable staff provided professional service with good attention focused on communication to ensure my needs were being met. I highly recommend Rallye service. service with good attention focused on communication to ensure my needs were being met. I highly recommend Rallye service. More
by suzyhecht
Employees Worked With
Dennis
June 05, 2024
Professional, courteous, knowledgeable staff. Visually appealing showroom, service department. Clean, comfortable, welcoming. Rallye gets a thumbs up. Visually appealing showroom, service department. Clean, comfortable, welcoming. Rallye gets a thumbs up. More
by EddieMac
Employees Worked With
Other Employees :
Geniuses: Troy and Jason - very good
June 05, 2024
I came to get my 2024 M4 Competition it’s annual oil change. Left with a disappointment of the quality of the customer service! I book an appointment in advance to have a service car ready, when I got t change. Left with a disappointment of the quality of the customer service! I book an appointment in advance to have a service car ready, when I got there, the service team was not sure if they would have one available until someone returns a service vehicle… Luckily as they were explaining they don’t have a service car and that they would get me an enterprise car, another patron was returning the service car and that car will be ready for me. I came to my appointment at 10am to have my car serviced. I explained to Cosmo that I needed a service car for just few hours as I wanted to shop around Westbury and Roosevelt field mall. I told him I just want an oil change for my M4 and that hopefully the service only takes 90 mins as I didn’t want to spend the entire day at Westbury. I ask how long he thinks the service may take and he said possibly a few hours which I understood. I took the service car they got ready for me after waiting a while and went shopping. As the day was nearing, around 4pm I started to call Cosmo to get an update, he said a mechanic is looking at the car and servicing the vehicle. About 30mins later, I get a text that the service mechanic changed the oil and show a video of his update of the vehicle check status. I waited about 15mins to get an update from Cosmo which he did not and I had call the service department to get in touch with him to see if I can return and bring the service car back and get my car back. He followed up and said that he will let me know. I was already done for the day so I just went to BMW to pick up my car and got there at 5pm. This is where I was really disappointed and embarrassed infront of my family with the lack of communication from Cosmo as the car took forever to be ready. Me and my family waited for about 1hr until the car was ready! This is unacceptable as the mechanic had already cleared the car to be ready at ~4:30pm and I did not need any car wash done by the service department as I only hand wash my car so I don’t understand how my car was ready at 6pm?!!! How does it takes 90 mins from service mechanic to be ready for the customer?!!! Unacceptable communication, made me feel embarrassed and really made me think if this is the quality of service an individual gets that has spent money to buy a flagship car at Rallye BMW… More
by Shamim Jalal
Employees Worked With
June 05, 2024
Chris is great! He’s take pride in his work and does his job very well He’s take pride in his work and does his job very well More
by crothwell
Employees Worked With
June 05, 2024
Excellent and professional service across the board. Open to walk you through the service experience as well as any questions or clarifications you may require. Also, nice receiving a video clip of the Open to walk you through the service experience as well as any questions or clarifications you may require. Also, nice receiving a video clip of the service they are conducting on your car, while waiting. More
by claudio.annunziata
Employees Worked With
June 04, 2024
Chris was amazing! He worked with me to build the perfect car. Could not be happier. He worked with me to build the perfect car. Could not be happier. More
by larry.restieri
June 03, 2024
Terrific service as usual Pricing for repairs was competitive Need to stock more windshield wipers!! lol competitive Need to stock more windshield wipers!! lol More
by John
Employees Worked With
June 02, 2024
Everything was perfect at Ralleye, very easy purchase, no pressure, everything was professional and perfect! pressure, everything was professional and perfect! More
by kurt24
June 02, 2024
They have great service and very easy to communicate! I highly recommend them to everyone I highly recommend them to everyone More
by ANNIETHAO12345
