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Rallye BMW
Westbury, NY
8,381 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 8,381 reviews
February 14, 2023
excellent service, Carol was an extremely knowledgable service advisor, assisted with insurance claim for repairs, quality work, customer first attitude service advisor, assisted with insurance claim for repairs, quality work, customer first attitude More
by pierino
Verified CustomerEmployees Worked With
Other Employees :
David picked me up from my home to pick up my vehicle after the work was complete. Great talk and really nice guy.
Helpful February 14, 2023
Very good service, the customer service took the initiative to call me to make an appointment, heard my English is not fluent, the customer service was very patient and repeated. The process was als initiative to call me to make an appointment, heard my English is not fluent, the customer service was very patient and repeated. The process was also very good, everyone was patient and professional. More
by yanhua8599
Employees Worked With
February 14, 2023
Excellent customer service in all aspects . The team was honest, informative ,and considerate. I would highly recommend Rallye. The team was honest, informative ,and considerate. I would highly recommend Rallye. More
by THOMASWALFANO
February 14, 2023
Always the best service at Rallye. From the advisors to the valets. Professional and courteous!! From the advisors to the valets. Professional and courteous!! More
by johnmoustakas35
February 14, 2023
happy with service so far, i will know more if after one year the car is not giving the problem, since the manager said for two years will be okay with repair, let's wait and see. please with the repair and year the car is not giving the problem, since the manager said for two years will be okay with repair, let's wait and see. please with the repair and staff only too expensive. More
by PETERPOUCHON
February 13, 2023
Over charging customer and no communication on repairs. Do not tell you what repairs are stemmed from. Manager fabricated information Do not tell you what repairs are stemmed from. Manager fabricated information More
by ISIAHFRANK
February 13, 2023
I took my car in because I found the issue they couldn’t find the last 3 times. When I went back to pick up my car, the car was in the worst condition with noises that were not their before and the part tha find the last 3 times. When I went back to pick up my car, the car was in the worst condition with noises that were not their before and the part that needed fixing was almost falling apart. The mechanic obviously did something wrong and both the service manager and store manager was rude and said your car is just old (it’s a 2010 in great condition until I hit a pot hole) and the mechanic didn’t do anything. That was the worst service ever. Both managers did nothing to help and made my vehicle worse and then told me If I want it fixed, it’s $7,000. They are the worst!!!! Scam artist. They break your car so that you have no choice but to spend crazy money with them. Now I have no transportation because I am scared to drive my car with the pound noise coming out of it. More
by SABINA S
February 13, 2023
Quick in and out with a much appreciated, tight service model. Loved the video of the nail in the tire identifying the problem. model. Loved the video of the nail in the tire identifying the problem. More
by RANDALLPERKINS99
Employees Worked With
February 13, 2023
Love this dealership, everyone is always friendly, attentive and knowledgeable!! Would highly recommend to all! attentive and knowledgeable!! Would highly recommend to all! More
by LOUISEFARRELL
