Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

North Park Toyota of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.6
2,342 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
Contact Dealership
View Awards

10703 SW Loop 410

San Antonio, TX

78211

Directions

By Type

Showing 2,342 reviews

May 03, 2026

It was a quick and efficient experience. They did exactly what I needed them to. More

by rogeliocastillo_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

Thank you for taking the time to share your experience. We're thrilled to hear that your visit was swift and streamlined, and that our team was able to meet your needs perfectly. Your feedback about the efficiency of our service means a great deal to us, and we truly appreciate you choosing us for your automotive needs.

May 03, 2026

Good fast service and they always keep you in the loop. Having taking my cars there for over 20 years. More

by JOSEACHAPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

We are overjoyed to hear about your positive experience with our efficient service and clear communication throughout the process. Your loyalty over the past two decades truly means everything to us at North Park Toyota. We understand how important it is to keep our valued customers informed every step of the way, and we're thrilled that our team has consistently delivered the quality service you deserve. Your trust in us for more than 20 years reflects our commitment to providing reliable automotive care, and we look forward to continuing to serve you with the same dedication and transparency you've come to expect.

May 03, 2026

Very customer friendly and professional. Was not to happy about them not finding the issue with the Cadillac converter when they replaced the transmission and motor. So now I have to take it More

by LEACHONWITHME64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramsey Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Spadavecchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Lancaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Eubanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

Thank you for sharing your feedback about your recent service experience. We truly appreciate your recognition of our team's customer-friendly and professional approach - this means a great deal to us. We understand your frustration regarding the additional repair needed for your catalytic converter. We recognize that discovering another issue requiring further investment can be disappointing. Your experience helps us identify opportunities to enhance our diagnostic processes. We value customers like you who take the time to provide honest feedback about both the positive aspects of their visit and areas where we can improve our service delivery. We hope that when you return for the additional work, we can continue to demonstrate the same level of professionalism and customer care that you experienced during your initial visit.

May 03, 2026

Service advisor was very unprofessional. As a Toyota employee I have a lease vehicle I do not pay anything for any service. The advisors was trying to tell me different. I came in with a nai More

by CHRISTOPHER.SHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Duron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t work with those two if I could put 0 stars I would
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

Your feedback is invaluable to us and we understand your frustration. We take this situation seriously and want to ensure our service team has the correct information about employee lease programs to prevent similar confusion in the future. Please contact Fred Duron at fredd@nptosa.com so we can discuss this further and work towards a resolution.

May 03, 2026

John was a terrific helper as my service tech and got everything done in a timely and professional manner. More

by brockm733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

We are absolutely thrilled to hear about your wonderful experience with our service team. Having a skilled technician who handles everything efficiently while maintaining high professional standards makes all the difference. Your recognition of the timely and professional service you received truly means a lot to our team. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with excellent service.

May 03, 2026

When I called to schedule a appointment I was impressed with Excellent communication I received. ON time services.👌 More

by melnpercy42012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

Your positive experience means so much to us at North Park Toyota. We're delighted that our team provided you with outstanding communication when you called to set up your appointment. Punctual service delivery is something we take pride in, and we're thrilled that we met your expectations. Your feedback about our communication excellence helps us know we're on the right track in serving our customers well.

May 03, 2026

Great leadership from Tonya…and Jonathan Slush is so professional, accurate, and treats his customers with respect ✅✅✅✅ More

by RLLOYD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Velasquez is wonderful
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

We are happy to hear about your wonderful experience with our team. Your recognition of the outstanding leadership and professionalism you received means so much to us. It's truly rewarding to know that you felt treated with respect and received the accurate service you deserved. We're grateful for customers like you who take the time to share such positive feedback about their experience.

May 03, 2026

The advisor and the staff are fantastic, great job NPT. Outstanding service to existing customers. More

by PEREZJOE278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

We are delighted to hear about your wonderful experience with our team. Your recognition of our advisor and staff means everything to us. We take great pride in providing exceptional service to our valued customers like yourself. Your feedback reinforces our commitment to maintaining the high standards that our customers deserve. We truly appreciate you taking the time to share your positive experience.

May 03, 2026

I always have received excellent service for both vehicles that I have brought to get serviced at North Park Toyota! I chose and agent(Kevin Wright) that keeps my informed from start to finish. All s More

by M_USSERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wright
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback about the outstanding service you have consistently received for both of your vehicles. We truly value that you have chosen Kevin as your service advisor and appreciate hearing how he keeps you well-informed throughout the entire process. It means so much to know that our entire team has made such a positive impression with their friendly and helpful approach. Your loyalty and trust in us for caring for such an important investment is exactly what we strive for every day.

May 03, 2026

They did not automatically include my deposit. I put on the car in the purchase of the car. I had to come back to him later and asked for it and then they were very slow at giving it back. Seemed More

by billgallinger
Recommend Dealer
No
Employees Worked With
Abraham Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Eubanks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

North Park Toyota of San Antonio responded

We value your opinion and understand your concerns. Your feedback helps us identify areas where we can improve our processes. We take situations like this seriously as we strive to provide a trustworthy experience for all our customers. Please contact Ray Andrade at randrade@nptosa.com so we can discuss this matter further and work towards a resolution.

1
...
5
6
7
...
235