Ramsey Obregon

North Park Toyota of San Antonio responded

Thank you immensely for sharing your experience with us! We are glad to hear that your appointment went smoothly, that our team kept you informed along the way, and that you felt well taken care of. We look forward to seeing you and your truck again whenever you need us.

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback! It is great to hear that our team made such a positive impression on you. We take pride in making sure every customer feels welcome and well taken care of, and it sounds like that came through during your visit. We look forward to seeing you again!

North Park Toyota of San Antonio responded

We are thrilled to hear about your wonderful experience with us, Layla! Caesar and Mitchell will be happy to know their hard work and dedication made such a positive impression on you. Seventeen years with Toyota is a true testament to the trust and loyalty you have built with the brand, and we are so glad to be a part of that journey. We look forward to welcoming you back for many more years to come!

North Park Toyota of San Antonio responded

We take your feedback seriously and understand your frustration. This is not an experience we want anyone to have, and we regret that your visit left you feeling this way. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

North Park Toyota of San Antonio responded

We regret to hear that your recent service visit did not meet your expectations, and we understand your frustration. We take feedback like this seriously, as it helps us maintain the standard of care our customers deserve. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

North Park Toyota of San Antonio responded

We sincerely value your loyalty and kind words. Coming back for your 7th vehicle is a true testament to the trust you have placed in us over the years, and that means a great deal to our team. It is wonderful to hear that Cal consistently goes above and beyond to make sure you leave with the best deal and the right car. We will be sure to pass along your feedback to him. We look forward to continuing to serve you for many years to come.

North Park Toyota of San Antonio responded

Thank you for taking the time to share such thoughtful and detailed feedback with us. We are pleased to hear that our service department and financial staff made such a positive impression and that you felt well cared for throughout your visit. It truly means a great deal to know that you experienced first class service on your vehicle. We also appreciate your honest observation regarding the checkout experience, as feedback like yours helps us continue to grow and ensure that every customer who walks through our doors feels equally welcomed and valued. We will take your comments to heart as we work to improve our processes. Thank you again for your loyalty and for sharing your experience with us.

North Park Toyota of San Antonio responded

Thank you for sharing such a wonderful experience with us! It means a great deal to hear that Joseph and David took the time to truly listen and work toward the deal that was right for you. That kind of patient, attentive service is exactly what we strive to provide every customer who walks through our doors. We will be sure to pass along your kind words to them both.

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback, Kemily! We are truly grateful that you experienced excellent service and outstanding customer care during your visit. Your kind words about our support and assistance with your vehicle mean so much to our team. We deeply appreciate customers like you who take the time to share their positive experiences. Your recommendation helps us continue to build trust within our community, and we look forward to providing you with the same exceptional service for all your future automotive needs.