Fred Duron
Fred Duron at North Park Toyota of San Antonio

Fred Duron

Service Advisor

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

Contact Me
4.3
383 Reviews

Dealership Experience

17 yrs, 10 mos

Specialties & Trainings

ASE CERTIFIED

TOYOTA MASTER CERTIFIED

4.3

383 Reviews

Write a Review

383 Reviews of Fred Duron

August 30, 2026

Dealership Rating
Employee Rating

Very helpfull, friendly, speaks both english and spanish, knows how to take care of his costumers... Exelent mentor! More

by FIERROS.BRENDA987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

August 29, 2026

Dealership Rating
Employee Rating

Always knowledgeable Anytime I need anything they try their best to assist And customer service is always on point at your location . Not to mention the free coffee More

by chicasbakeryymas
Recommend Dealer
Yes

Other Employees Tagged: Fred Duron

August 29, 2026

Dealership Rating
Employee Rating

Scheduling was very easy, they were very thorough with the vehicle inspection process, and were polite and professional. More

by JNMWARREN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

August 28, 2026

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Always a great experience with our service advisor Cruz. My husband and I always take both of our vehicles in at the same time and despite sometimes calling in the morning of, Cruz always manages to get us More

by Mai A. Couch
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cruz

August 28, 2026

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Employee Rating

Jorge Gutierrez has poor communication. The service manager had to cover for him and make things right. More

by joe.gutierrez2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew who buys the cars for the lot also helped with the poor communication for Jorge Gutierrez.

August 26, 2026

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I was being lied about the warranty and pricing of tire change. Double checked with the service advisor regarding the coverage of tire change, but told otherwise by the different service advisor and manage More

by CERGON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 27, 2026

North Park Toyota of San Antonio responded

We appreciate you bringing these concerns to our attention. Our goal is to provide consistent information regarding warranty coverage, protection plans, and service recommendations so customers can make informed decisions. We value feedback related to communication and would welcome the opportunity to review the details of your experience. Please reach out to Ray Andrade at randrade@nptosa.com so we can discuss this further.

August 26, 2026

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Best service ever. From the sales department to the service department. I feel like a VIP. More

by JOSEGARCIA1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Aug 27, 2026

North Park Toyota of San Antonio responded

Thank you for sharing this! Hearing that you felt like a VIP from the moment you walked into sales all the way through your service experience means a lot to us. We work hard to make every visit feel that way, and it is great to know that came through for you. We look forward to seeing you again!

August 25, 2026

Dealership Rating
Employee Rating

Very professional l people that work there are very friendly they help you with whatever you need I More

by BSANCHEZ73114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Aug 27, 2026

North Park Toyota of San Antonio responded

We are utterly delighted to hear about your experience with our team at North Park Toyota of San Antonio. It means a lot to know that our staff made you feel welcome and took care of what you needed. We look forward to seeing you again next time!

August 22, 2026

Dealership Rating
Employee Rating

He was very helpful & made me feel welcomed. He paid attention to what need to be done to my truck More

by Rosary Bustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Godina

Aug 27, 2026

North Park Toyota of San Antonio responded

Thank you for sharing your experience with us! It is great to hear that you felt welcomed and that your needs were clearly understood. Making sure our customers feel heard and taken care of is something we take seriously, and we are happy that came through during your visit. We hope to see you and your truck again whenever you need us!

August 22, 2026

Dealership Rating
Employee Rating

I called before I went to find out what the cost, if any, was going to be and the gentleman told me “no cost.” When I arrived the next day, I was told the gentleman I spoke to on the phone was mistaken and m More

by RJDAV01101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Godina

Aug 27, 2026

North Park Toyota of San Antonio responded

We are concerned to hear about your experience, and we understand your frustration. Pricing clarity matters deeply to us, and we regret that your experience did not meet your expectations. We would welcome the opportunity to learn more about what happened and to discuss this further with you. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

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