North Park Toyota of San Antonio

Josh was a professional at what he does very kind polite and respectful. Time promised was kept and very welcoming and respectful. Time promised was kept and very welcoming More

Came in for service. Left in a new car. Jimmy was awesome and easy to work with. Got me the price i wanted. Left in a new car. Jimmy was awesome and easy to work with. Got me the price i wanted. More

Ernest has consistently provided the highest level of care and attention, making each interaction both pleasant and efficient. His professionalism, patience, and genuine courtesy have greatly enhanced my care and attention, making each interaction both pleasant and efficient. His professionalism, patience, and genuine courtesy have greatly enhanced my overall experience. I am truly grateful for the positive impact he has had and look forward to continuing to receive such outstanding support. More

Nathan didn't even come and get me when my car was ready. He just sends me a text and tells me the keys will be with the cashier then when I go to get my car, the mechanic didn't even bother to put my glove He just sends me a text and tells me the keys will be with the cashier then when I go to get my car, the mechanic didn't even bother to put my glove box back together and all my stuff from my glove box was on the floor. More

Very helpfull, friendly, speaks both english and spanish, knows how to take care of his costumers... Exelent mentor! knows how to take care of his costumers... Exelent mentor! More

It usually goes pretty smooth. If work is needed they explain the why. The wait time was long, but quite a few things were done. I hope all was needed, being the bill was $2000. If work is needed they explain the why. The wait time was long, but quite a few things were done. I hope all was needed, being the bill was $2000. More

I choose North Park because of my service advisor. Ernest Garcia is awesome. He is professional, courteous, and always takes care of me. Ernest Garcia is awesome. He is professional, courteous, and always takes care of me. More

I was told my oil change would take two hours. It took three and a half. With little to no communication from anyone. I had to find and speak to several people to find out what the hold up was and It took three and a half. With little to no communication from anyone. I had to find and speak to several people to find out what the hold up was and where my vehicle was. Will not be returning to this dealership. More

NPT best in the business. Tania Jonathan and the whole team are wonderful and take care of their customers! Tania Jonathan and the whole team are wonderful and take care of their customers! More

Ozzie my sales rep was super easy to deal with and responsive as i needed to purchase remotely. We settled on a price and agreed i could sign the paperwork remotely. Then he put me thru to finance and responsive as i needed to purchase remotely. We settled on a price and agreed i could sign the paperwork remotely. Then he put me thru to finance and they said well you can sign most of it remote but you need to come innfor five minutes. I figured it would be 15-20 because I expected them to exaggerate. Well before i left i asked how can i pay check or ach? They said yes. So i get there and they say they can’t verify my check because its a business check. And they knew this but never bothered to tell me. They asked me to leave and come back tomorrow with a cashiers check. I drove an hour both ways. They never apologized for poor communication or did anything to make it right. Not the rep not finance not the manager they brought over. The manager ended up pointing out 45 min in that I could pay with debit. After i was there an hour i paid and was on my way. The windshield was cracked and they said someone would contact me and come to replace it at my house withn the week. Its been 4 days and no one has called to schedule. More