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Norm Reeves Toyota Dallas

Dallas, TX

4.6
6,261 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,261 reviews

May 30, 2026

Rico was great. Easy to talk to. Listened to what I want and we were able to work out a deal. Only complaint is that it took 2 hours to complete the paperwork. More

by JR17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalisa Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Norm Reeves Toyota Dallas responded

Hi JR! We’re happy that Rico provided excellent support and a smooth deal at Norm Reeves Toyota Dallas! We'll use your feedback to improve wait time. Safe travels!

May 30, 2026

They were very efficient and friendly. The person that took me home and came back when the repairs were completed was friendly and a careful driver. The repair technician left the truck More

by trains1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recognizing our team’s efficient and friendly service, including the careful courtesy ride back to our facility. We’re glad Edwin and our technicians left your Toyota Tundra looking its best and resolved the seat issue. We appreciate your feedback and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2026

Amhed was quick to help me and my wife. He was honest and really spent time to make sure we got what worked for us. More

by ARSENIOALM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for choosing the Toyota Camry Hybrid. We’re glad our team provided prompt and honest guidance to help you and your wife find the perfect fit. Enjoy your new ride! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2026

I am writing to express how phenomenal my experience has been with NRT team. I especially want to commend Edwin. He is a truly genuine individual who takes the time to listen and ensure his clients feel More

by NYC2CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled to hear you had such a positive experience with our Toyota service team and appreciate your kind words about Edwin. We’re glad he and the team were able to keep you informed and address your needs. We look forward to welcoming you back when your Prius needs attention again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2026

Everyone was pleasant, respectful and good to work with. Zack+, J Bell+ and Mo+ but should slow down a little and enjoy life and his 3 sons. J Bell we hope your car will taken care of sometime this year and More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalisa Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We’re happy Mo and our team provided a respectful and enjoyable experience when you picked up your new Toyota 4Runner. Thank you for the five-star review. We’re here whenever you need assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2026

Always efficient and Shelly is great she cares about her customers all the time thank you More

by OCTAVIOJAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We’re glad to hear our service was efficient and that Shelly’s attentive support made all the difference. Thank you for your kind words and for trusting us with your Toyota. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2026

No pressure, fast service department, offered free shuttle while waiting. Overall very good experience, would return and recommend to others. More

by Tim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geraldo?
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We’re happy our team provided pressure-free, swift service and a free shuttle for you. We appreciate your recommendation and your plan to return. We look forward to caring for your Toyota Camry again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

Pedro C helped me find the car I wanted it. The process was fast and easy. Thank you!! More

by eestrada91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate your feedback. It’s great that Pedro made the process fast and easy and helped you find the Toyota you wanted. Enjoy every drive. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

Fast and efficient I had a great experience with Norm Reeves Toyota. Harveen took great care of me. More

by Paulagent23
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harveen Toor
May 28, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled to hear that Harveen provided fast, efficient service for your Toyota. Thank you for your trust, and we look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2026

I brought my vehicle in for an issue that required a detail. When I received it back the original issue was not addressed. When I reached back out to the service advisor he placed the blame on me. I was More

by Gearshifty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Aguilar
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Norm Reeves Toyota Dallas responded

We sincerely apologize for your experience and the frustration this has caused. This is not the level of communication or service we strive to provide. Your concerns about the original issue not being addressed and how this was handled are taken very seriously. We would appreciate the opportunity to make this right—please reach out to us directly so we can review what happened and work toward a resolution. Thank you for bringing this to our attention. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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