Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello BMW Elk Grove
Elk Grove, CA
407 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 407 reviews
April 26, 2025
Phenomenal service. I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit. I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit. More
by RICHARDSOBRATO
Verified Customer
April 26, 2025
Excellent customer service. They understand our needs and being patient with us. Very knowledgeable about their products. They understand our needs and being patient with us. Very knowledgeable about their products. More
by Shun
April 26, 2025
Elk Grove BMW was very easy to work with. They were also very knowledgeable about the product that they were selling. I enjoyed working with my salesman Ed and the sales manager worked with m They were also very knowledgeable about the product that they were selling. I enjoyed working with my salesman Ed and the sales manager worked with me on making my purchase. Successful would definitely use them again. More
by DANIELPCASTRO978
April 25, 2025
Niello BMW made me pay for the RecovR locator installed on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for on the vehicle. It doesn’t work. I get the location of some other vehicle. And someone else would be able to track my location. I’ve been asking for several weeks for a refund and to remove the locator but they keep deferring or ignoring my calls and emails. This is a privacy and security issue and they owe me a refund. More
by Don’t use RecovR
April 24, 2025
They were polite, not super pushy and made my car buying experience fun and easy! experience fun and easy! More
by EricJ.
April 24, 2025
Had an awesome experience at Niello BMW! CJ was super helpful and got me approved. Highly recommend! CJ was super helpful and got me approved. Highly recommend! More
by jamilathao
April 22, 2025
Great customer service . I have bought three car’s from Ed and Trevor always takes care of my vehicle I have bought three car’s from Ed and Trevor always takes care of my vehicle More
by PAULDENNIS7288
Employees Worked With
April 22, 2025
Steve always does his best for his customers…. .however and not because of anything Steve did, the process took about 4 hours, way too long….. .however and not because of anything Steve did, the process took about 4 hours, way too long….. More
by PAT53
Employees Worked With
April 22, 2025
This was my first visit to BMW Elk Grove and had a great experience – nice showroom and the staff was welcoming, knowledgeable, accommodating and very professional. Working with CJ was great from start to experience – nice showroom and the staff was welcoming, knowledgeable, accommodating and very professional. Working with CJ was great from start to finish. His personable, engaging and non-pressure approach was appreciated. He patiently indulged me with all of my questions, made my wife and I feel comfortable during our initial visit, was thoughtful and thorough in his follow up and helpful in his guidance throughout the process to meet my needs. Highly recommend working with him. More
by david.johnson4
Employees Worked With
Other Employees :
Jonathan St. Germain
April 20, 2025
3rd purchase from Jerome and it was smooth, easy, fun, and personable. Highly recommend working with him. He listens and delivers. and personable. Highly recommend working with him. He listens and delivers. More
by CHRISTIE1019
