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Niello BMW Elk Grove

Elk Grove, CA

4.8
294 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 294 reviews

October 23, 2024

Excellent experience - very happy with our selection and the process. Would definitely come back again More

by erin.platter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Niello BMW Elk Grove responded

Hello Erin: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 22, 2024

Idris | Ed Alnasir has been the best salesperson I’ve worked with in my 20 years of owning BMWs. He made the entire process seamless, and his follow-up to ensure I was satisfied was exceptional. More

by E.PRIMM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nijah Moberg
Oct 22, 2024 -

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 22, 2024

Fantastic customer service from Darren and Angadh. We appreciate the smooth buying experience. I would buy my next car from them again. I highly recommend them. More

by NOIRLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angadh
Oct 22, 2024 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new purchase! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 20, 2024

Ed in sales is AMAZING! He is such a great person to deal with! The desk managers, both are also extremely great! They treat you like family they are not pushy they give you More

by Gerald. S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Essex are also GREAT people to handle your deal. Extremely polite and understand guys to deal with and they will do anything in their power to get the best finance option for you!
Oct 20, 2024 -

Niello BMW Elk Grove responded

Thank you, Gerald, for the five-star rating. It's great to hear that Ed was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove, Gerald. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 15, 2024

They were really respectful. They dedicated the right amount of time and effort. I felt like I was a part of their family. More

by EDUARDO Duran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Niello BMW Elk Grove responded

Eduardo, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 14, 2024

Heather Kraft is an excellent salesperson. She made sure we got the perfect vehicle. She even took us on an extended test drive to the Sac-Fulton Niello to have us check out another color o More

by S&PM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER KRAFT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Heather can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 13, 2024

I had a great experience with the sales team and the entire process. This is my second vehicle in 6 months and I will definitely look forward for next vehicle in a few years More

by CLYDEPETERKIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Niello BMW Elk Grove responded

Clyde, It's great to hear that Ed and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 11, 2024

I’m a repeat client and just bought my second car. My parents and I love his customer service. He has a client for life ! Ask for Jas for any car needs. More

by Cabd202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jas or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 10, 2024

Jas was very professional, nice and very informative. He explained everything very well to me regarding leasing the car. He was very patient throughout the process and I am very happy with my decision. J More

by Maie Soliman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
TRAVIS GLESSNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Niello BMW Elk Grove responded

Maie, Thank you for your business and this review. We're happy to hear Jas and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 08, 2024

Everyone was very welcoming and accommodating to my needs. My entire car buying experience was perfect from the moment I walked in, to the moment I left with my brand new car! More

by MATTHEW JENKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osvaldo Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Niello BMW Elk Grove responded

Matthew, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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