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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,145 reviews
October 27, 2026
Stephanie was awesome ! So helpful and so sweet definitively would recommend coming here for any future purchases ! So helpful and so sweet definitively would recommend coming here for any future purchases ! More
by alyssalopez228
October 26, 2026
Helpful staff. Quick service. Everything done on time with no issues. Even recall done .5 stars. Quick service. Everything done on time with no issues. Even recall done .5 stars. More
by vsimenas78
Employees Worked With
October 26, 2026
They were very nice and professional. Chris has great customer service skills. They guy that took me in was great Chris has great customer service skills. They guy that took me in was great More
by metransport1313
October 26, 2026
Amazing, Respectful costumer service and workers very helpful with any question you have and very clean helpful with any question you have and very clean More
by Amairanycenobio09
Employees Worked With
October 25, 2026
Your labor rates are extremely high Almost $800 in labor charges for 2 hours of work That is why I really don't like Napleton labor charges for 2 hours of work That is why I really don't like Napleton More
by kmkcub1
Employees Worked With
October 24, 2026
I went in for a simple oil change and got some of the best customer service in the business..... best customer service in the business..... More
by Juice
Employees Worked With
October 23, 2026
Mario was so nice and very helpful! GREAT customer service from him !! He took his time explaining everything! GREAT customer service from him !! He took his time explaining everything! More
by D4kavanagh
Employees Worked With
October 23, 2026
Employees are professional,courteous and take their time to make sure that all your questions are answered. to make sure that all your questions are answered. More
by Redbeans111
Employees Worked With
October 22, 2026
Service dept was great they were knowledgeable and friendly and was done in great timing friendly and was done in great timing More
by jrovitostephens
Employees Worked With
October 22, 2026
I bring my car Saturday morning very bet Customer Service they retain my car for three days I work for Uber. They made me lost so much money and they didn’t fix anything.. I told him when I bring my Service they retain my car for three days I work for Uber. They made me lost so much money and they didn’t fix anything.. I told him when I bring my car. I just need a radiator new one that’s only the problem.. I would never want to come back to this place. They cannot even write my last name correctly. More
by jenaro Saucedo
Employees Worked With
I don’t remember his name
