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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,908 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,908 reviews
June 16, 2026
We worked with Karen Bol who was the best! ! She was honest and So helpful!! ! She was honest and So helpful!! More
by galvintina77
June 16, 2026
Ford in Oak Lawn has a strong and efficient team. I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fa I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fast and my car back fast as well! Thank you for being such a strong team and making me happy with all services! Check them out if you’re looking for help with your Ford vehicle. More
by Lalzv117
Employees Worked With
June 16, 2026
I have a great relationship with my service advisor Bill Parks. I respect his advice, I appreciate his explanations. I know he goes above and beyond for his customers. The work done by the technicians has b Parks. I respect his advice, I appreciate his explanations. I know he goes above and beyond for his customers. The work done by the technicians has been excellent- as I expected. I take my Explorer to the dealership regularly and they keep her running great. More
by Terameeks
Employees Worked With
June 14, 2026
My experience with Luke was excellent and fun and I got my new brand new Bronco that I love if you're looking for a car you definitely have to go see Luke he is the best my new brand new Bronco that I love if you're looking for a car you definitely have to go see Luke he is the best More
by coolhand
Employees Worked With
Other Employees :
LUKE CLARIZIO
June 14, 2026
The staff are very friendly and polite and professional. They service my vehicle in an acceptable time frame. They service my vehicle in an acceptable time frame. More
by jface7216
Employees Worked With
June 13, 2026
Great Service, quick appointment and records keeping of all the service that you had received. all the service that you had received. More
by mstep8
Employees Worked With
June 13, 2026
Outstanding service department! ! Always kept informed of progress of my vehicle and very helpful. Service agent Nick who wrote me up was GREAT!!! ! Always kept informed of progress of my vehicle and very helpful. Service agent Nick who wrote me up was GREAT!!! More
by Matt
