Tommy Mackey
Tommy Mackey at Napleton Ford of Oak Lawn

Tommy Mackey

Service Manager

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.8
123 Reviews
4.8

123 Reviews

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Dealership Experience

1 yr, 9 mos

123 Reviews of Tommy Mackey

November 08, 2026

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Employee Rating

Drove right in at the time of my appointment without having to wait. Services were done in a reasonable time and Tommy was great. More

by Jorge Cervantes
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2026

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The staff at the Napelton Oak Lawn facility were very helpful. They sent me information to let me know what all the problems were and gave me a good timeline for repairs. Really glad they took care of my More

by LaRon Parker
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Recommend Dealer
Yes

November 01, 2026

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Tommy was very friendly, super helpful and so informative. Highly recommend him for servicing needs and questions. More

by No
Recommend Dealer
Yes

October 28, 2026

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My service on this day was very good. Service consultant vas nice, polite, professional and easy to work with. Explained everything and did everything to accomplish my needs. Thank you More

by czarna70
Service Price Transparency
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Recommend Dealer
Yes

October 27, 2026

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Mario and Tom in the service department are simply amazing. The care they provide is beyond words great. Thank you for everything! More

by donnastrzempa275
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Recommend Dealer
Yes

October 24, 2026

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I went in for a simple oil change and got some of the best customer service in the business..... More

by Juice
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Recommend Dealer
Yes

October 07, 2026

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Would not shop here, there is better purchasing and way better service options in the area. More

by Nefartious
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Recommend Dealer
No

October 01, 2026

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Dave May in service department was excellent. Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service ex More

by Steve natzke
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Recommend Dealer
Yes

September 30, 2026

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This dealership I been coming to for three years. Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their profes More

by Belinda Martin
Service Price Transparency
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Recommend Dealer
Yes

September 29, 2026

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Employee Rating

Staff was very helpful, specifically Mr. Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the More

by connor
Service Price Transparency
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Recommend Dealer
Yes
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