Bill Parks

The dealership was excellent at all points. We were acknowledged and welcomed right away by Bill Parks. He was friendly, professional and quite helpful with all my questions! We were acknowledged and welcomed right away by Bill Parks. He was friendly, professional and quite helpful with all my questions! More

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Bill in the service department really advocated for my situation work my warranty company and really helped me out. Would recommend going to see Bill if you need assistance in navigating a service issue. situation work my warranty company and really helped me out. Would recommend going to see Bill if you need assistance in navigating a service issue. More

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They are professional and they did a great job took care of my car thank you of my car thank you More

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VVM I was very pleased with the communication and efficiency of service. It was an old recall and it was done quickly and they checked over my cars condition. efficiency of service. It was an old recall and it was done quickly and they checked over my cars condition. More

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I love this dealership! They’re always very professional, helpful, and friendly! I will continue to keep going there for service! Bill always make me feel welcomed and we al They’re always very professional, helpful, and friendly! I will continue to keep going there for service! Bill always make me feel welcomed and we always exchange jokes. He’s the absolute best! More

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Great customer service. I love bringing my vehicle there. Had to get a oil change I love bringing my vehicle there. Had to get a oil change More

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Excellent service from the customer service agent. He was polite, knowledgeable and and made sure my vehicle was serviced in a timely manner. He was polite, knowledgeable and and made sure my vehicle was serviced in a timely manner. More

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Very professional and helpful. The waiting area was pleasant, comfortable chairs and a tv. Didn’t mind waiting The waiting area was pleasant, comfortable chairs and a tv. Didn’t mind waiting More

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I had a great experience with the service department at Ford Napleton when I brought my pickup truck in for an oil change. I absolutely loved that everyone was friendly, professional, and helpful. The serv Ford Napleton when I brought my pickup truck in for an oil change. I absolutely loved that everyone was friendly, professional, and helpful. The service was handled efficiently, and I really appreciated the communication and attention to detail throughout the visit. It’s always reassuring to know that your vehicle is being taken care of by people you can trust. I’m very happy with the service I received and will definitely continue bringing my truck back to Ford Napleton for future service. Thank you to the entire service team for making the experience so easy and pleasant! More

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I have been a regular for a while. The advisors are great. They do a good job servicing my vehicle. The advisors are great. They do a good job servicing my vehicle. More

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