Bill Parks

They have a shortage of mechanics. I had an appt. for an oil change and it took 2 hours. I had an appt. for an oil change and it took 2 hours. More

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The customer service person is vey nice and helpful person! Thank you for the nice service. person! Thank you for the nice service. More

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Pleasant service writer, and not a long wait. The place was also very clean in the waiting room The place was also very clean in the waiting room More

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Everyone at Napleton is extremely knowledgeable and willing to answer a ton of questions. Im always impressed at the minimal wait times. willing to answer a ton of questions. Im always impressed at the minimal wait times. More

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Bill Parks was great from drop off to pick up. Like always, he explained options and communicated everything that was needed. Like always, he explained options and communicated everything that was needed. More

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Long wait for part but they were great in making it as easy as possible. Appreciated the service. easy as possible. Appreciated the service. More

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Drop of my truck for oil change maintenance package service looks like my tires did get rotated but were never properly programmed or air was not checked front air pressure is lower then rear pressure service looks like my tires did get rotated but were never properly programmed or air was not checked front air pressure is lower then rear pressure since they were rotated truck flag TPM’s light the next morning so I had to correct the air pressure issue. More

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My service at Napleton Ford couldn’t have gone as good as it did if it wasn’t for Bill Parks. Bill was very helpful and was willing to do his best to take care of everything for me. He was very friendly, ver it did if it wasn’t for Bill Parks. Bill was very helpful and was willing to do his best to take care of everything for me. He was very friendly, very professional and super down to earth. He is the kind of person you want on your team! Thank you for everything Bill. You are the best! I’ll definitely be coming back to Napleton! More

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Bill was a excellent service writer. He was kind and courteous. I woukd recommend this dealership without a doubt He was kind and courteous. I woukd recommend this dealership without a doubt More

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Helpful staff. Quick service. Everything done on time with no issues. Even recall done .5 stars. Quick service. Everything done on time with no issues. Even recall done .5 stars. More

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