Bill Parks

Bill, Tommy and Pj did such an amazing job assisting with my Ford Escape! Incredible customer service! my Ford Escape! Incredible customer service! More

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Answered all my questions. Let me know as soon as my oil change was completed. Reviewed recommended maintenance with me. I have an appointment scheduled next week. Let me know as soon as my oil change was completed. Reviewed recommended maintenance with me. I have an appointment scheduled next week. More

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I walked into a busy shop for an oil change and was greeted by a friendly face. I expressed concern about an issue with my vehicle. The representative suspected the problem. Then I was thoroughly in greeted by a friendly face. I expressed concern about an issue with my vehicle. The representative suspected the problem. Then I was thoroughly informed of the mechanics involved, the repair process and resolution. The representative was on my side. I was told I could call him anytime . Communication was kept during the whole repair and my questions were answered diligently. The issue was resolved avoiding a costlier repair. I will be back for my next oil change and any future questions. More

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My automotive service appointment went very well. The staff was friendly, professional, and kept me informed throughout the process. My vehicle was serviced promptly, everything was explained clearly The staff was friendly, professional, and kept me informed throughout the process. My vehicle was serviced promptly, everything was explained clearly, and the work was completed correctly. Overall, I was very satisfied with the experience and would gladly return for future service. More

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My service technician was very attentive, kind, and he explained everything in detail, even showing me the parts yhat needed attention. I will definitely return to their service department. explained everything in detail, even showing me the parts yhat needed attention. I will definitely return to their service department. More

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Bill is very professional and easy to work with. I am glad he is my service advisor. I am glad he is my service advisor. More

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The service writers are doing a great job. They're professional and thorough. Bring back quick lane and more mechanics. They're professional and thorough. Bring back quick lane and more mechanics. More

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My entire family will only go to NAPLETON Ford. Best service around. Thanks for all you do to keep us safe on the road. Best service around. Thanks for all you do to keep us safe on the road. More

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Great customer service and friendly atmosphere. All mechanical work on car completed as promised. Easy drop off and pick up. Thank you. All mechanical work on car completed as promised. Easy drop off and pick up. Thank you. More

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I came in unexpectedly and they took care of my car quickly and efficiently and politely! Great job ! ! quickly and efficiently and politely! Great job ! ! More

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