Chris Knasiak

I scheduled a service appointment for my 2020 F250 with the Commercial Truck Center for 9-15-26. I dropped off the truck the afternoon of 9-14-26. I informed Chris, the service writer, that I rented a car the Commercial Truck Center for 9-15-26. I dropped off the truck the afternoon of 9-14-26. I informed Chris, the service writer, that I rented a car for one week and would appreciate notification when the truck was finished. He assured me the team would act quickly. Yesterday afternoon I discovered the service department had done nothing with my truck, The service department failed to even look at the truck. I spent roughly $400 on a rental car and accomplished nothing. I look forward to telling all who ask, what a terrible experience I had with your dealership More

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My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More

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Very professional, keeps you updated on your vehicle and gets you vehicle done in a timely manner gets you vehicle done in a timely manner More

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Great service with fast and quick turn around time. I appreciate the professionalism and quality of work. I appreciate the professionalism and quality of work. More

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The folks at Napleton Ford of Oak Lawn were very helpful and got my car up and running again at no cost. Highly recommend them! and got my car up and running again at no cost. Highly recommend them! More

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Ford in Oak Lawn has a strong and efficient team. I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fa I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fast and my car back fast as well! Thank you for being such a strong team and making me happy with all services! Check them out if you’re looking for help with your Ford vehicle. More

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Very fast service! Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. More

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It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren Thank you for all your help. Kevin.Fondren More

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Very nice and very professional, this tall man 55 years old sorry I don’t know your name who ever you are , may god bless you sir, thank you old sorry I don’t know your name who ever you are , may god bless you sir, thank you More

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Fast clean friendly staff WiFi for work while I waited In and out in <2 hours In and out in <2 hours More

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