Kevin Fondren

I purchased my vehicle at Ford of Homewood and spent 2 years trying get my 2024 Ford Escape repaired … various transmission issues…… My friend Mary used to work at a Ford dealer and knew people at Napleto years trying get my 2024 Ford Escape repaired … various transmission issues…… My friend Mary used to work at a Ford dealer and knew people at Napleton Ford specifically PJ and Kevin…. Awesome!!!!!! They are Wonderful!!!!!! They made sure I had loaner to use to get back and forth to work, that I could keep and drive and not have to keep switching out like the made me do at Ford of Homewood….they went through the vehicle thoroughly and when I picked it up it drove like brand new …. Its was a wonderful experience and I would like to thank them both for helping me feel safe to drive my car again. Thank you! More

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Very Professional Well Organized and I Well Tell Every One About My Experience At Nap. One About My Experience At Nap. More

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Went in for service, and Kevin was awesome! Super respectful and treated me like family. Super respectful and treated me like family. More

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My advisor Kevin was very helpful and answered all my questions. My wait was not long either. questions. My wait was not long either. More

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I went in for a simple oil change and got some of the best customer service in the business..... best customer service in the business..... More

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Kevin was AWESOME! Welcomed me in with a big smile. Facility was nice and clean Welcomed me in with a big smile. Facility was nice and clean More

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Napleton was very helpful in addressing my concerns. i was in and out with in a hour and a half. i was in and out with in a hour and a half. More

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Very good service, Their was a problem after I returned home with my car, Ford sent a very friendly professional mechanic to my home and the problem was solved. home with my car, Ford sent a very friendly professional mechanic to my home and the problem was solved. More

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My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More

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I had my oil change done at the quick lane area. I was not happy with the price, but the service was good. I was not happy with the price, but the service was good. More

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