Bill Parks | Page 2

Your labor rates are extremely high Almost $800 in labor charges for 2 hours of work That is why I really don't like Napleton labor charges for 2 hours of work That is why I really don't like Napleton More

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I went in for a simple oil change and got some of the best customer service in the business..... best customer service in the business..... More

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Employees are professional,courteous and take their time to make sure that all your questions are answered. to make sure that all your questions are answered. More

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Service dept was great they were knowledgeable and friendly and was done in great timing friendly and was done in great timing More

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Bill and Mario in the maintenance department went out of their way to help me when I was in a time crunch. The correct part wasn't on hand to make the repair but they got the issue resolved and got me back their way to help me when I was in a time crunch. The correct part wasn't on hand to make the repair but they got the issue resolved and got me back on the road. I genuinely appreciate their proactive support and effort. More

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Best Ford dealer I have been to! I have absolutely no complaints I wont be visiting any other one I have absolutely no complaints I wont be visiting any other one More

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Hawk ford is the only place I will bring my car. They take such good care of it. They take such good care of it. More

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We were very pleased with the way Bill took care of me and the service we had. Nothing but a good experience. and the service we had. Nothing but a good experience. More

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Excellent customer service given. Makes me stay a Ford customer permanently. I appreciate the cleanliness of the business as well Makes me stay a Ford customer permanently. I appreciate the cleanliness of the business as well More

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The dealership was excellent at all points. We were acknowledged and welcomed right away by Bill Parks. He was friendly, professional and quite helpful with all my questions! We were acknowledged and welcomed right away by Bill Parks. He was friendly, professional and quite helpful with all my questions! More

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