Bill Parks | Page 22

Good customer service and standard oil change time. Dealership is in a nice location a ton of places to walk to. Dealership is in a nice location a ton of places to walk to. More

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Very professional all the staff are excellent. They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a rid They explain everything to you and let you know what your car needs before they proceed. Bill Jake Matt are all very helpful. They can give you a ride home also. I am a female and never felt taken advantage of by any of the staff members. Love this place !!!! It’s not overwhelming like some of the bigger dealerships. Thanks guys. Maureen Popp More

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The rep was courteous and honest. Service was fast. Will return again. Pleased with service Service was fast. Will return again. Pleased with service More

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Bill was professional, accommodating, and made the experience very pleasant. Right away he remembered my name and made managing my newborn easy. He checked me in right away and got me in and out witho experience very pleasant. Right away he remembered my name and made managing my newborn easy. He checked me in right away and got me in and out without issue. Being a Napleton customer is always a pleasure at this facility More

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I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Napleton Ford of Oak Lawn. More

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My service consultant, Bill Parks , was awesome! He kept me informed through out the prcess. My vehicle was repairs correctly and efficently. I continue to service all my vehicles at this location d He kept me informed through out the prcess. My vehicle was repairs correctly and efficently. I continue to service all my vehicles at this location due to the trust I have in Mr Parks. More

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They were able to repair my car the same day and dropped me off and brought me back so I didn’t have to wait all day at the dealership - thanks Bill me off and brought me back so I didn’t have to wait all day at the dealership - thanks Bill More

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Everything was great from the drop off till pick up I have nothing bad to say have nothing bad to say More

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This is the best dealership ever! Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure a Leaving my cars in the hands of Tim and his crew it's always a pleasure! They are fast, reliable and trustworthy. Couple weeks ago I had a pleasure again working with the service crew and I couldn't be more happier! They will do everything in their power to make sure we utilize the full warranty benefits and if it's possible not to charge me a penny. I do recommend buying the car at this Dealership ( my guy is Ali - Ali thank you for all the hours you spend on trying to satisfy my needs and picking up calls even when you are off), their service and personnel is the best off all! More

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The service package says all fluids will be topped off. I specifically ask Bill if the coolant could be topped off as I’m driving to Florida next week. Bill said yes the coolant would be topped off. I have I specifically ask Bill if the coolant could be topped off as I’m driving to Florida next week. Bill said yes the coolant would be topped off. I have pictures that prove the coolant was not topped off. I’m very disappointed in the service I received. More

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