Timothy Harris

Great service and always courteous. Very accommodating with explaining situations plus timely turnaround with repairs Very accommodating with explaining situations plus timely turnaround with repairs More

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Excellent and quick service. The technician was very thorough and attentive I would recommend him next time I come in for servicing. Great service!!! The technician was very thorough and attentive I would recommend him next time I come in for servicing. Great service!!! More

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My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More

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Great , and friendly service people, knowledgeable staff. Best mechanics with great communication skills. I would highly recommend recommend to anyone. Best mechanics with great communication skills. I would highly recommend recommend to anyone. More

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In an extremely stressful situation, car buying , Jay handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, includin handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, including picking me up from a rental car place. Jay was a complete professional. The Napleton group is a pleasure to work with thank you thank you thank you I would recommend Jay she is awesome. More

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Tim was awesome! Service was pretty fast and yes, I'm glad I chose Napleton Ford! Service was pretty fast and yes, I'm glad I chose Napleton Ford! More

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There are a few associates who work there that make your experience so pleasant. They take the time to explain things without rushing you out the door. experience so pleasant. They take the time to explain things without rushing you out the door. More

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Tim was polite and courteous. Customer service was great.Didnt rush or hurry you out Customer service was great.Didnt rush or hurry you out More

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Service advisor had a dry and belittling attitude when I took my truck in for a recall. He didn’t hear my concerns. After picking up my truck, it took over an hour for a porter to bring it back out. Very po took my truck in for a recall. He didn’t hear my concerns. After picking up my truck, it took over an hour for a porter to bring it back out. Very poor experience. I took my vehicle in for a recall with no warning lights or problems and can be confirmed with pre work pictures. They claim after the software update 3 new lights came on and demanded 2500 to fix. The advisor was rude & said its like updating your phone and new problems come up which makes no sense. Do not recommend going here More

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Tim Harris and the crew were very helpful! He explained everything I needed done and when they were able to do it. Also love that there is a complimentary shuttle service. He explained everything I needed done and when they were able to do it. Also love that there is a complimentary shuttle service. More

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