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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
August 16, 2026
Tim Harris was excellent in communicating what needed to be serviced on our car he was friendly, efficient and professional he was great to work with! be serviced on our car he was friendly, efficient and professional he was great to work with! More
by CC Rogers
Employees Worked With
August 16, 2026
Outstanding customer service. Treated with respect. Great communication. Was very impressed. Keep up the great work Treated with respect. Great communication. Was very impressed. Keep up the great work More
by Greg
Employees Worked With
August 16, 2026
Great service department Tim helped us out with our issues and resolved all of the problems. issues and resolved all of the problems. More
by gbrian06
Employees Worked With
August 15, 2026
The service writers are doing a great job. They're professional and thorough. Bring back quick lane and more mechanics. They're professional and thorough. Bring back quick lane and more mechanics. More
by brokenbonesrn
August 14, 2026
The nice person that took care of me was very friendly, helpful, pleasant and polite. helpful, pleasant and polite. More
by richjer2911
Employees Worked With
August 13, 2026
Very informative and helpful making my process in purchasing a new vehicle effortless. Very quick process. purchasing a new vehicle effortless. Very quick process. More
by kylekelly707
August 13, 2026
Michael was extremely helpful and courteous with me to get me into my Maverick at my predetermined monthly rate get me into my Maverick at my predetermined monthly rate More
by jwagner
Employees Worked With
August 12, 2026
Upon arrival at Napleton Ford my Family was greeted with enthusiasm by the entire Team. enthusiasm by the entire Team. More
by Rotorhead
August 11, 2026
My entire family will only go to NAPLETON Ford. Best service around. Thanks for all you do to keep us safe on the road. Best service around. Thanks for all you do to keep us safe on the road. More
by reinhardt1007
August 11, 2026
Great customer service and friendly atmosphere. All mechanical work on car completed as promised. Easy drop off and pick up. Thank you. All mechanical work on car completed as promised. Easy drop off and pick up. Thank you. More
by vw5701
Employees Worked With
