Napleton Ford of Oak Lawn

Professional Polite Timely service Accomodating for appointments Friendly Clean Facility Offered Refreshments Bathrooms Cleaned Location convenient appointments Friendly Clean Facility Offered Refreshments Bathrooms Cleaned Location convenient More

Great Service! Bill Parks took great care of me. Quick turnaround time and good communication! Bill Parks took great care of me. Quick turnaround time and good communication! More

Great service writer quick service. He explained everything that was done. I was very pleased He explained everything that was done. I was very pleased More

Very courteous as soon as you saying the door as car was done when they say it would be done when they say it would be More

Jay was wonderful! She took time to explain everything and made sure we were comfortable. She took time to explain everything and made sure we were comfortable. More

I liked the way they were very courteous, attended me fast, Hope to see you on the next Oil change. Thanks fast, Hope to see you on the next Oil change. Thanks More

I use this dealership for service on my Ford Mach E. They always get my car back to me quickly and moving much better than before arrival. I’ve been to other ford dealerships and due to limited EV techs They always get my car back to me quickly and moving much better than before arrival. I’ve been to other ford dealerships and due to limited EV techs had extremely long wait times for the return of my vehicle. My only complaint is that they never have loaner vehicles available. Due to the issues always being the fault of Ford (recalls) I believe I should have to pay for a rental car. Because of this my next EV will definitely not be a Ford. I’ve had the car about 3 years and has had about 3 recalls where my vehicle was kept approximately 3-4 days by dealership (just for reference). More

Always a great experience with Napleton Ford of Oaklawn Service Department. Thanks Tim Harris for being very helpful and kind. It’s always a pleasure seeing Jay Sweis.in Sales. Super friendly and helpful t Service Department. Thanks Tim Harris for being very helpful and kind. It’s always a pleasure seeing Jay Sweis.in Sales. Super friendly and helpful team overall. More

He was cool he took me without Appointment and got me out in less time then he said out in less time then he said More

Went to Napleton Ford of Oak Lawn for a recall repair. Scheduling was easy. Dave and Bill were great to deal with when dropping off and picking up my vehicle. Scheduling was easy. Dave and Bill were great to deal with when dropping off and picking up my vehicle. More