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Motorworld Mitsubishi
Wilkes-Barre, PA
42 Reviews
Offering Pennsylvania drivers an extensive selection of new Mitsubishi models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 42 reviews
April 24, 2019
Sales team is great, Service The sales team is great; no problem with them at all. As far as service goes, the people taking your information are great but there is always an issu The sales team is great; no problem with them at all. As far as service goes, the people taking your information are great but there is always an issue with the service itself; for example, overbooking, forgetting to let us know our car is done, forgetting to repair the vehicle they told me to drop off three days prior, five hour wait (would have been longer had I not checked in at the three-hour mark) for 2 oil changes and inspections, failing a car at inspection for a pin-size hole and a pencil eraser size spider webbing that does not interfere with field of vision, and I'm sure there are other things I'm forgetting. When trying to fill out the surveys about the service, I'm assuming because I gave all bad marks, I was unable to submit the surveys all four times I tried over a few days. I finally emailed the person in charge of service and I never heard back from him. I did hear back from a secretary or someone else in the office that said I would hear from him shortly, but as I said, I never did. More
by RC
Employees Worked With
October 31, 2018
Great experience Enjoyed our experience at MotorWorld. Purchased a new Mitsubishi Outlander Sport LE. Thank you Gary and Aylissa for all your help will be sure to reco Enjoyed our experience at MotorWorld. Purchased a new Mitsubishi Outlander Sport LE. Thank you Gary and Aylissa for all your help will be sure to recommen you and MotorWorld to all our friends and family More
by Pappy
Employees Worked With
Alissa Ruparelia, Gary Blackedge
August 31, 2018
excelent people to work with i purchased a vehicle from another dealer month ago. also purchased the extended warrenty from the dealer that was not good to use . warrenity was gar i purchased a vehicle from another dealer month ago. also purchased the extended warrenty from the dealer that was not good to use . warrenity was garbage. went to motorworld spoke with lisa klimaitis about my situation and she told me they can help me get rid of my vehicle.lisa went to work with Alissa ruparelia and bill zaleppa. and before you know it I was leaving with a brand new suv. they paid my other loan off and I started with new one. I am very gratefull to lisa, Alissa. and bill. I leased my other vehicle from lisa and she told me the advantgages if I took another lease or bought one. but needless to say I did not listen. that the kind of people they are they want to help you the best they can. again many thanks to them, joe More
by michelejoseph
June 09, 2018
Excellent,professional,great service I was highly satisfied with the fantastic price,outstanding, personable ,courteous ,friendly professional attentive and knowlegeable staff this was my I was highly satisfied with the fantastic price,outstanding, personable ,courteous ,friendly professional attentive and knowlegeable staff this was my second time buying a new car and each experience was excellent. More
by Lisa w.
Employees Worked With
Other Employees :
Alissa Ruparelia, Gary Blackedge, Dan Golubiewsk, Bill Zaleppa
June 05, 2018
Very good experience!! Corey handled my car needs very well and enthusiastically. He was very informative and did all he could to get me the best deal possible. I highly rec Corey handled my car needs very well and enthusiastically. He was very informative and did all he could to get me the best deal possible. I highly recommend him and motorworld overall. More
by Mikelew0913
May 25, 2018
they were all excellent to deal with . They were all friendly even the people we were not dealing with, Helpful and informative about the vehicle , couldn't be happier with my sales perso They were all friendly even the people we were not dealing with, Helpful and informative about the vehicle , couldn't be happier with my sales person Gary Blackedge he worked with us and made the whole process easy. More
by Irene
Employees Worked With
Gary Blackedge, Bill Zaleppa
April 29, 2018
Exceptional Everyone there was very pleasant they sent emails that were very helpful as far as reminders the service was quick My overall experience with them was Everyone there was very pleasant they sent emails that were very helpful as far as reminders the service was quick My overall experience with them was quite Pleasant they were kind and courteous and when I go to look for my next car I will be going to Motorworld More
by Drr
Employees Worked With
Cami Kyttle
April 14, 2018
Awsome The lady who initially helped me bring my car in, once she found out how long it would be to finish the recall on my car, she offered me a shuttle to The lady who initially helped me bring my car in, once she found out how long it would be to finish the recall on my car, she offered me a shuttle to take me anywhere I wanted to go to waste time. It was my first time there so I didn’t even know that was available. Thank You! More
by Jenkins123
Employees Worked With
Other Employees :
Alissa Ruparelia, Gary Blackedge, Dan Golubiewsk, Art Schaffer, Lenny Urban, Cami Kyttle
April 13, 2018
Excellent customer service! Always great customer service! Easy to schedule and waiting for service to be completed is minimal! Service guests are more than accomodatkng and alwa Always great customer service! Easy to schedule and waiting for service to be completed is minimal! Service guests are more than accomodatkng and always try to get me the best deal when it comes to my repairs! More
by Db314
Employees Worked With
Cami Kyttle
April 03, 2018
Service Apt JJ the service advisor was very friendly and courteous. My appointment was very fast. I was very pleased with this appointment and will continue to s JJ the service advisor was very friendly and courteous. My appointment was very fast. I was very pleased with this appointment and will continue to service my vehicle here More
by Kburke
Employees Worked With
