Pontiac Dealer Reviews

"I'm 53 so have bought a few cars in my lifetime. We have been shopping for about two weeks for Honda CRV-Hybrid. Come across one online that was a great price. We have been super busy lately and don't live that close to the dealership. Dealership is in Manassas and we live in Virginia Beach. Not only did they negotiate on an already good price, they delivered! The process was absolutely the best experience that I have had making a car purchase. No sitting in a showroom for 5 hours dealing with negotiations and paperwork. No haggling. It was perfect. I'd like to give a shout-out to Ashley and Senal for helping us and the excellent communication. Also, to Bruce who delivered it with care. When we buy again, we will be looking your way! Thank you!"

"I had an appointment scheduled for 8:00 AM, but the check-in process was a bit unclear and felt more like a first-come, first-served line, which was frustrating at first. That said, my experience completely turned around once I met Bryant. Bryant was outstanding. He was professional, clear, and genuinely helpful from the start. He took the time to explain everything, set expectations, and made it clear that he was going to take care of me. You hear that kind of thing a lot, but with Bryant, it was obvious he meant it. His approach immediately put me at ease and changed the entire tone of the visit. I’ve always had good experiences with Joyce Koons, and Bryant is a big reason why I’ll continue coming back. Excellent service."