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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,429 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,429 reviews

October 06, 2024

Here’s a concise review for a salesperson: Kyle is an outstanding salesperson who consistently exceeds targets. His in-depth product knowledge, excellent communication skills, and ability to build strong More

by thaismediaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing such a glowing review! We're delighted to hear that Kyle provided exceptional service and made your experience at Mercedes-Benz of Hagerstown so positive. Enjoy your new purchase, and feel free to reach out if you need anything else!

October 06, 2024

I bought a GLC 300 with premium package. I found it online and make an eeservation. When I went there, the car is in good condition and a good price. The salesman is very nice, and they are More

by Lingjie Zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown! We're delighted to hear that your experience with us was smooth and honest, especially compared to other dealerships. Enjoy your new GLC 300!

October 04, 2024

Wonderful experience. Love my new car. Thanks to everyone who helped me. Enjoyable experience. Amazing. More

by ashleykakaziotis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Livelsberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear you had a wonderful experience with us at Mercedes-Benz of Hagerstown! Enjoy your new car, and thank you for the kind words. We're here if you need anything in the future!

October 04, 2024

Top drawer guy…. really enjoyed working with him. No pressure just fact and to the point. I would highly recommend him to my family and friends. More

by edmgap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear you had a great experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us to your family and friends! We look forward to assisting you again in the future.

October 01, 2024

He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. More

by Lannonmr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Hagerstown responded

Lannon, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us and sharing your kind words about Marty, Alex, Justin, and the rest of our staff! Enjoy your new car!

September 30, 2024

Rob as always was fantastic! Very knowledgeable of his product and the need of his customers. Thanks Rob for another great experience! Mercedes is lucky to have you! More

by JohnHull11428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Hagerstown responded

John, we're delighted to hear that Rob provided you with another great experience at Mercedes-Benz of Hagerstown. Thanks for the fantastic feedback!

September 30, 2024

VERY PROFESSIONAL, Rob Edmonds answered quickly, had great followthrough, and arranged shipping to me of the S5604matic to Oregon. . More

by Leclair0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Rob provided such professional service and made the process smooth for you at Mercedes-Benz of Hagerstown. Enjoy your new Mercedes-Benz S560 4matic!

September 22, 2024

Kyle, is a first class representative of Mercedes-Benz, he always goes the extra mile to help with whatever we need! Thank you Kyle... More

by bresnocks
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for recognizing Kyle's dedication! We're proud to have him on our team at Mercedes-Benz of Hagerstown and appreciate your kind words.

September 21, 2024

Kyle was ever so helpful in helping us decide on a car taking into consideration our needs! He is a paramount professional who even spent hour or greater orienting me to the many add on options on my be More

by lamanilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience! We're delighted to hear that Kyle and Alex provided exceptional service at Mercedes-Benz of Hagerstown. Enjoy your beautiful new car, and we look forward to continuing our relationship with you!

September 21, 2024

Outstanding service! ! I highly recommend Barry to anyone who’s in the market for Mercedes. More

by CNB56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Mercedes-Benz of Hagerstown responded

Thank you for recommending Barry and leaving Mercedes-Benz of Hagerstown a five-star review! We hope you enjoy your new Mercedes-Benz.