Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Rob was fantastic to work with and we had a great experience buying. They took time to answer all our questions. Excellent customer service! experience buying. They took time to answer all our questions. Excellent customer service! More
We have been customers for more than 20 years. Staff at the Mercedes Hagerstown are very nice to deal with. Staff at the Mercedes Hagerstown are very nice to deal with. More
I recently purchased a 2024 Mercedes-Benz GLS 450, and I couldn’t be happier with the experience! From start to finish, the process was absolutely seamless. Barry was not only professional but incredibly kn couldn’t be happier with the experience! From start to finish, the process was absolutely seamless. Barry was not only professional but incredibly knowledgeable about every detail of the vehicle. He took the time to walk me through all the features, packages, and customization options available, ensuring I made an informed decision. I never felt pressured or rushed; instead, they created a comfortable and transparent buying experience. His expertise and attention to detail really stood out. He even went the extra mile to explain the new tech features, ensuring I felt confident driving off the lot. If you’re in the market for a luxury car and want top-notch service, I highly recommend this dealership and Barry as your salesmen. He truly made the experience of buying a new car enjoyable and stress-free. Five stars all around! More
Rob was extremely easy to work with. Very attentive and knowledgeable and I have to say this was the easiest-seamless new vehicle buying experience I have ever experienced. I have boug Very attentive and knowledgeable and I have to say this was the easiest-seamless new vehicle buying experience I have ever experienced. I have bought over 11 new vehicles and this was by far the best. Appreciate you Rob More
Best car buying experience in my 45 years of driving ! Barry was an extreme pleasure to work with and knows his product very well. Barry was an extreme pleasure to work with and knows his product very well. More
Rob was extremely helpful in helping us to purchase our next Mercedes-Benz. It was a flawless experience & we love our new vehicle. next Mercedes-Benz. It was a flawless experience & we love our new vehicle. More
My wife and I bought a used Lincoln that was traded in and couldn’t be more happy with our experience. They were honest and attentive and not pushy at all when we wanted to check out a couple other vehicl and couldn’t be more happy with our experience. They were honest and attentive and not pushy at all when we wanted to check out a couple other vehicles before making a deal. We ultimately decided this was the best value for us and returned a few days later. The process was seamless and we couldn’t be happier! Thanks for your help Rob! More
This dealership is excellent. There is no better word that describes the service and treatment that you receive as a customer. Barry London has been our salesperson for 15 + yea There is no better word that describes the service and treatment that you receive as a customer. Barry London has been our salesperson for 15 + years and we keep coming back to him and the product. I think that this says it all. The entire experience was positive and hassle free! We also had the opportunity to work with Justin a bit closer and found that in his leadership position he is concerned about the customer having the best experience possible. More
Great price attracted me. Low/no pressure brought me in. The dealership's attention to detail by bringing the car "up to snuff" sold me. The oil was changed, new brakes, two Low/no pressure brought me in. The dealership's attention to detail by bringing the car "up to snuff" sold me. The oil was changed, new brakes, two new tires, gas tank full + free copy of carfax report - all added up to the odd feeling of dealing with a trustworthy company. More
This is my 4th purchase/lease from this dealership and they never fail to treat the customer with respect. They are extremely easy to deal with and have your best interests in mind. Barry L. has been ou they never fail to treat the customer with respect. They are extremely easy to deal with and have your best interests in mind. Barry L. has been our salesperson from day 1 and is outstanding! Recently, Justin has gone above and beyond for us. The difference between ordinary and extraordinary is that "extra" and that is what this dealership and its people and service are all about. I would highly recommend a visit to their dealership! Best, Sherri More