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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.7
1,087 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing. We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience. Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 1,087 reviews

April 30, 2026

They don’t do what’s mentioned in the coupon Their coupons are a scam to bring people in More

by syed2501ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

McGrath City Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

April 29, 2026

My Experience with McGrath Honda was awesome,Juan Cruz and his team work well together to help me get the best deal in purchasing my car The New Honda Prelude. Big shut out to all McGrath Honda Staff for More

by David Molina
Recommend Dealer
Yes
Employees Worked With
Spike Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spike Edwards
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Apr 29, 2026 -

McGrath City Honda responded

It’s wonderful to hear how Spike and the team collaborated to make your Honda Prelude purchase go smoothly. Thank you for sharing your positive experience, and we’re here whenever you need us next. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

Detailed follow up. Provided a well done video explaining services needed for my vehicle. Also, provided a ride back home. Nicholas was off one of the days my car was at More

by rubiviveros161
Recommend Dealer
Yes
Employees Worked With
Nicholas and his Manager.
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Apr 28, 2026 -

McGrath City Honda responded

Thank you for highlighting the detailed follow-up, video explanation, and ride home for your Honda HR-V. We’re glad our manager was able to assist when your service advisor was unavailable. We look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

Muy eficiente porque te dan solución y te atienden muy vien y tienen buena actitud More

by williamcalva2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Uriel Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuyun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Druzenko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuyun
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

McGrath City Honda responded

Thank you for noting the efficiency and positive attitude you experienced when picking up your new Honda CR-V Hybrid. Jose and our staff are pleased their solutions and attentive service met your expectations. We’re grateful you chose us for your CR-V Hybrid purchase. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 28, 2026

Bad communications the window repair wasn’t up to standard. They installed the wrong tint type and the window doesn’t work like it used to More

by diego.47.v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

April 27, 2026

The employee was very attentive with me and spoke to me very professionally. I really enjoy the complementary coffee More

by jeejdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

McGrath City Honda responded

It’s wonderful to hear our team was attentive and that you enjoyed the complimentary coffee. Carlos is glad to have provided professional assistance during your Honda Civic service. We look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 26, 2026

The service advisor demonstrated exceptional professionalism and attentiveness in managing my vehicle's service. They consistently provided proactive updates on the status of my car and thorough More

by Kalvin Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

McGrath City Honda responded

We’re glad you noticed the professionalism and attentiveness Carlos provided during your service. It’s rewarding to know that the proactive updates helped keep you informed. Thank you for recommending us for your Honda Accord service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 25, 2026

This establishment is always quick and easy, fast to book an appointment, and customer service is always perfect. More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2026 -

McGrath City Honda responded

Thank you for trusting us with your Honda Civic. We’re pleased the appointment scheduling was quick and our team provided prompt, attentive service. Carlos will be happy to know you found our customer care perfect. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 25, 2026

Well Alfonso was fine but when I came to pick up my car in the evening he was gone and no one explained what was done. Plus I found a brand new gasket in my car which I did not know what to do with. I did More

by captainmommy_7
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Rodriguez
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Apr 27, 2026 -

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 25, 2026

Jonathan was so wonderful and helpful. He made the process so easy and smooth. It was a great experience More

by cabralessara
Recommend Dealer
Yes
Employees Worked With
Jonathan Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Blanco
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Apr 25, 2026 -

McGrath City Honda responded

Thank you for the 5-star review. We’re thrilled Jonathan made the service on your Honda so smooth and effortless. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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