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McGrath City Honda

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.7
1,329 Reviews
As a premier Illinois Honda dealer, McGrath City Honda offers an extensive selection of new and pre owned vehicles to fit every lifestyle and budget. Our customers enjoy daily vehicle specials, a seamless online and in store shopping experience, and a commitment to transparent pricing. We provide full Honda service and parts support, an up to date online inventory, and competitive financing options to make every step of the process simple and stress free. Proudly serving drivers from Chicago, Elmhurst, Oak Park, Cicero, and Berwyn, McGrath City Honda is dedicated to delivering an exceptional customer experience. Ready to take the next step? Visit our Honda dealership in Chicago, IL and see the difference for yourself.
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6720 West Grand Avenue

Chicago, IL

60707

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Showing 1,329 reviews

July 28, 2026

Scheduling maintenance appointments online is very easy. The review of Honda car systems is very thorough. More

by clb10190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McGrath City Honda responded

It’s great to hear that our online appointment system was simple to use and that our team provided a detailed review of your Honda’s systems. Thank you for sharing your experience. We look forward to supporting your future maintenance needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 28, 2026

The service was great and completed quickly, and Carlos was helpful. Overall satisfied with the experience. More

by emmaproctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McGrath City Honda responded

We’re delighted the service on your Honda CR-V Hybrid was completed swiftly and that Carlos was helpful. Thanks for letting us know you had a positive experience. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 28, 2026

Very fast, efficient and the workers were very kind about explaining the things that were done to our vehicle More

by Alejandro Nieto, Maribel Luevano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ellingson
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Jul 28, 2026 -

McGrath City Honda responded

Thank you for noting how our team worked quickly and explained the service on your Honda Pilot. We’re glad the process was clear and efficient. We look forward to helping you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 28, 2026

Service and inspection were thorough and done as quickly as possible. Devin kept me well informed throughout the process. More

by akperez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McGrath City Honda responded

It makes us proud to know the service and inspection of your Honda CR-V Hybrid were both thorough and swift. Devin kept you informed every step of the way. Thank you for taking the time to share your experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 27, 2026

Yes, my salesperson was very good but still I would like you know a better offer on my end to benefit myself, but I think everything went all right. I needed a card and you guys give it to me so you guys di More

by romancenteno471@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Rosario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No
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Jul 27, 2026 -

McGrath City Honda responded

It’s great to hear you’re enjoying your new Honda CR-V. We’re glad our team provided the card you requested and delivered a smooth purchase process. Thank you for sharing your thoughts on pricing as we continue refining our offers. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 27, 2026

Place was clean, good coffee and staff were very friendly and professional Always kept me updated with regards to the service I was there for More

by rfpizarro11
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Rodriguez
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Jul 27, 2026 -

McGrath City Honda responded

It’s great to hear you found our facility clean and enjoyed the coffee while your Honda Accord was being serviced. Alfonso is glad our team kept you informed throughout the process. Thank you for your five-star rating. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 26, 2026

I trust McGrath City Honda to be fair, efficient, and effective. I definitely recommend them! More

by kmf2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

McGrath City Honda responded

Thank you for trusting our team with servicing your Honda. We’re glad our fair, efficient, and effective approach met your expectations. We appreciate your recommendation. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 25, 2026

Great customer service and good at managing issues that might come up during the process More

by rundell.cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2026 -

McGrath City Honda responded

Thank you for recognizing our team’s efforts in handling any surprises during your service. Alfonso and our Honda service staff were pleased to care for your Accord and truly appreciate your five-star rating. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 25, 2026

I’ve tried to a response for a month about a part I ordered and nothing. More

by nora.leerhsen
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to call anyone out
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Jul 29, 2026 -

McGrath City Honda responded

Thank you for providing this feedback, Nora, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

July 24, 2026

Great waiting area, friendly employees, helpful explanations of services Please let me know when recall parts are ready. More

by kevin814us
Recommend Dealer
Yes
Employees Worked With
Luis Antonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Antonio
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Jul 24, 2026 -

McGrath City Honda responded

Thank you, Kevin, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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