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Karen Kozlowski
Karen Kozlowski at McGrath City Honda

Karen Kozlowski

Customer Service Specialist

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
15 Reviews
5.0

15 Reviews

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15 Reviews of Karen Kozlowski

August 04, 2026

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Spectacular performance by the team and Honda for taking care of my vehicles problems thank you More

by salgadoalex878
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karla Montoya

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August 02, 2026

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Service writer was courteous, professional, and knowledgeable. I am very satisfied with the trans fluid change done to my 2010 Accord (135,000 miles) Thank you McGrath City Honda! More

by REPBAYNES
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Recommend Dealer
Yes

Other Employees Tagged: Uros Matejic

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Aug 02, 2026

McGrath City Honda responded

Thank you for recognizing our service writer’s courteous, professional, and knowledgeable approach. We’re pleased the transmission fluid change on your 2010 Honda Accord at 135,000 miles met your expectations and appreciate you choosing us for your maintenance needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 18, 2026

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Friendly service writers. and cashier. Very thorough explanations of repairs and maintenance updates. My car was returned in tidy condition. Glad to have my service completed More

by wpk61549
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Carlos Martinez, Nick Fornero

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Jul 20, 2026

McGrath City Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 18, 2026

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I have had nothing but great experiencess here. Incredible service Incredible environment highly recommend this dealership More

by ANGELF1988
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Carlos Martinez, Jonathan Blanco, Nick Fornero, Keyonna Conway, Leslie Villacorta, Juliana Garcia, Karla Montoya

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Jul 18, 2026

McGrath City Honda responded

What a pleasure to hear that our service team and our environment provided a great experience while servicing your Honda HR-V. Thank you for recommending us and we look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 22, 2026

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Think dealer ship is great and Jeremy is doing his job and keeping the shop running. Good Thanks More

by phillipmenolascino
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dariusz Senkow, Jeremy Sanchez, Devin Miller, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Emmanuel Reyes

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Jun 22, 2026

McGrath City Honda responded

We appreciate you sharing that your Honda CR-V service visit was great. Your praise for Jeremy’s work in keeping the shop running smoothly means a lot. If you need any future assistance, please let us know. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 09, 2026

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Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. More

by mccanro133
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karla Montoya

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Jun 09, 2026

McGrath City Honda responded

Thank you for sharing your thoughts on your Honda CR-V Hybrid service. We’re pleased Alexis was attentive, knew exactly how to handle everything, and provided a kind, supportive approach. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

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Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great More

by carljohnwisniewski
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Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Mathew Runas

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May 30, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Civic service. We're glad our team addressed all your questions and kept the wait time accurate. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 23, 2026

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It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Mathew Runas, Luis Antonio, Karla Montoya

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Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
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Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Mathew Runas, Nick Fornero, Luis Antonio, Karla Montoya

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Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 19, 2026

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Alfonso is patient, kind, and doesn’t mind explaining stuff. He is not condescending or belittling to my senior status. More

by scbruner
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Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Mar 19, 2026

McGrath City Honda responded

Knowing Alfonso treated you with patience, kindness and clear explanations is wonderful. We’re glad you felt respected during your Honda service visit. We look forward to helping with your next maintenance appointment. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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