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Carlos Martinez
Carlos Martinez at McGrath City Honda

Carlos Martinez

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.9
49 Reviews
4.9

49 Reviews

Write a Review

49 Reviews of Carlos Martinez

July 12, 2026

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My favorite dealer chop and Great service ever all i will definitely come back for my next car maintenance . More

by merlosdm
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Yes
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Jul 12, 2026

McGrath City Honda responded

Thank you for choosing us as your favorite shop and for your kind words about the service on your Honda HR-V. Carlos will be thrilled to know you plan to return for your next maintenance. We look forward to welcoming you back soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 11, 2026

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Agradecida ya que siempre me cumplen con las cosas que requiero para mi auto gracias a carlos More

by gleiby24
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Yes
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Jul 11, 2026

McGrath City Honda responded

Thank you for sharing how Carlos consistently takes care of your Honda HR-V service needs. We appreciate your loyalty and look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 07, 2026

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Hassle free I had a very good experience and had no problems t mention here More

by KEVIN.OSHAUGHNESSY
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Jul 08, 2026

McGrath City Honda responded

Thank you so much for your kind words, Kevin, and for taking the time to leave us this wonderful feedback! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 07, 2026

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Good staff both the mechanics and the office workers. No complaints. Puncual and communicative always More

by jflorido
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez, Luis Antonio

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Jul 07, 2026

McGrath City Honda responded

We’re glad that our mechanics and office team were punctual and kept you informed throughout your Honda service. It’s great to know you had no complaints. Thank you for sharing your positive experience! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 02, 2026

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Very good dealership. The dealership service my Honda HRV very good. And Carlos Martinez is very nice. More

by htun.johnye
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Jul 02, 2026

McGrath City Honda responded

We’re delighted our service team took care of your Honda HR-V, and we’ll be sure to pass along your compliments to Carlos. Thank you for sharing your experience. Please let us know if there’s anything else we can help with. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 30, 2026

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Carlos is the best, 2nd vehicle within 3 months and will be buying more from him More

by quist81
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Recommend Dealer
Yes
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Jun 30, 2026

McGrath City Honda responded

Thank you for choosing Honda again and for trusting Carlos with your second purchase in just three months. We appreciate your continued trust and look forward to assisting you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 22, 2026

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Think dealer ship is great and Jeremy is doing his job and keeping the shop running. Good Thanks More

by phillipmenolascino
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dariusz Senkow, Jeremy Sanchez, Devin Miller, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Emmanuel Reyes, Karen Kozlowski

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Jun 22, 2026

McGrath City Honda responded

We appreciate you sharing that your Honda CR-V service visit was great. Your praise for Jeremy’s work in keeping the shop running smoothly means a lot. If you need any future assistance, please let us know. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 21, 2026

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I have been going to McGrath Honda for about 11 years. I’ve always had great service very courteous, professional people working there. I’ve never had a problem with anybody or their service. More

by MARIANCAN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Devin Miller, Alfonso Rodriguez, Luis Antonio

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Jun 21, 2026

McGrath City Honda responded

Thank you for trusting our team with your Honda CR-V maintenance for over a decade. We’re pleased our courteous and professional staff continue to meet your expectations. Feel free to reach out whenever you need assistance again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 18, 2026

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Attentive and respectful answers my questions very professional Great price on service, coffee was awesome and waiting room was clean More

by LINDAIRASEMA75
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Jun 18, 2026

McGrath City Honda responded

Thank you for highlighting how our team provided attentive and professional service for your Honda CR-V. We’re pleased the service pricing, coffee, and clean waiting area made your visit comfortable. Feel free to stop by or call if you need anything else. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 09, 2026

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Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. More

by mccanro133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya

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Jun 09, 2026

McGrath City Honda responded

Thank you for sharing your thoughts on your Honda CR-V Hybrid service. We’re pleased Alexis was attentive, knew exactly how to handle everything, and provided a kind, supportive approach. We look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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