Carlos Martinez
Certified Service Advisor
McGrath City Honda
6720 West Grand Avenue
Chicago, IL 60707
40 Reviews
Write a Review40 Reviews of Carlos Martinez
June 09, 2026
Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. appreciated his kind. Customer service approach and terrific person to work with. More
Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya
June 06, 2026
Alfonso is the best Customer Service rep I’ve ever met in any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes a any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes across as fair and honest. He treats his staff with dignity and respect and they seem to really love him! He teaches and guides and mentors as he goes – I saw multiple instances of that with employees surrounding him. He’s able to keep things rolling smoothly in a very busy work environment. Beyond that, he has a very pleasant personality, nice sense of humor, and he’s always smiling and never seems stressed. I have visited other Honda dealerships closer to my home,to get service work completed and did not have a good experience. But, I’ll return to Alfonso and McGrath Honda any day with my future car needs. In fact, when I need to purchase my next Honda, I will check out McGrath. More
Other Employees Tagged: Alfonso Rodriguez, Jonathan Blanco, Luis Antonio
June 05, 2026
McGrath Honda employs are always helpful courteous, and pleasant to work with. They’re not pushy and they get me as far as I know In-N-Out as quickly as they can, and the job is always done right pleasant to work with. They’re not pushy and they get me as far as I know In-N-Out as quickly as they can, and the job is always done right More
Other Employees Tagged: Jeremy Sanchez, Devin Miller
June 02, 2026
Welcoming , clean and helpful. Very detailed telling me what was wrong with my vehicle and no pressure about what to get. My questions were answered and I received honesty when I a Very detailed telling me what was wrong with my vehicle and no pressure about what to get. My questions were answered and I received honesty when I asked their opinion. More
Other Employees Tagged: Carlos Martinez
May 31, 2026
Helpful and fast service to morning crew The morning crew was fast and efficient. Walked me thru the details of the service. Loved the video on my text and showing me just what's going on under my car. Aweso was fast and efficient. Walked me thru the details of the service. Loved the video on my text and showing me just what's going on under my car. Awesome! More
Other Employees Tagged: Carlos Martinez
May 30, 2026
Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great accurate. Typical strong customer service. Polite. Every thing was great More
Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Uros Matejic, Mathew Runas, Karen Kozlowski
May 11, 2026
No comments when I get there at MC. Grath Honda I'll tell you ,I have a problem with sales man Grath Honda I'll tell you ,I have a problem with sales man More
Other Employees Tagged: Marcus Lozano

