Alfonso Rodriguez
Certified Service Advisor
McGrath City Honda
6720 West Grand Avenue
Chicago, IL 60707
65 Reviews
Write a Review65 Reviews of Alfonso Rodriguez
June 14, 2026
It was good. He seems to know what he's doing and is accommodating. I wish there was an option to ask for a loaner when I booked my appointment. I would've allowe He seems to know what he's doing and is accommodating. I wish there was an option to ask for a loaner when I booked my appointment. I would've allowed to address everything that needs to be addressed on the vehicle More
Other Employees Tagged: Alfonso Rodriguez
June 13, 2026
Alfonso has always been great. I’ve been taking my car and my wife's car to him for years. Both vehicles continue to run great. Thank you. I’ve been taking my car and my wife's car to him for years. Both vehicles continue to run great. Thank you. More
Other Employees Tagged: Nick Fornero
June 09, 2026
Very attentive and knew exactly what to do really appreciated his kind. Customer service approach and terrific person to work with. appreciated his kind. Customer service approach and terrific person to work with. More
Other Employees Tagged: Alexis Quimso, Devin Miller, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya
June 06, 2026
Alfonso is the best Customer Service rep I’ve ever met in any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes a any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes across as fair and honest. He treats his staff with dignity and respect and they seem to really love him! He teaches and guides and mentors as he goes – I saw multiple instances of that with employees surrounding him. He’s able to keep things rolling smoothly in a very busy work environment. Beyond that, he has a very pleasant personality, nice sense of humor, and he’s always smiling and never seems stressed. I have visited other Honda dealerships closer to my home,to get service work completed and did not have a good experience. But, I’ll return to Alfonso and McGrath Honda any day with my future car needs. In fact, when I need to purchase my next Honda, I will check out McGrath. More
Other Employees Tagged: Carlos Martinez, Jonathan Blanco, Luis Antonio
June 02, 2026
He was very helpful took his time to explain the problem I was having. He took his time and showed me a cheaper option for right now. I was having. He took his time and showed me a cheaper option for right now. More
Other Employees Tagged: Dariusz Senkow, Devin Miller
June 02, 2026
Bought and almost always service the car there but first time dealing with an insurance company claim. Alfonso went above and beyond every step of the way. time dealing with an insurance company claim. Alfonso went above and beyond every step of the way. More
Other Employees Tagged: Alfonso Rodriguez
June 02, 2026
Alfonso was super friendly m. I have had all great experiences with Alfonso and he always does a star job with my service and is not pushy just to sell me a service. He makes sur I have had all great experiences with Alfonso and he always does a star job with my service and is not pushy just to sell me a service. He makes sure I need it and I’m keeping up with my investment. More
Other Employees Tagged: Jonathan Blanco
May 30, 2026
Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great accurate. Typical strong customer service. Polite. Every thing was great More
Other Employees Tagged: Devin Miller, Carlos Martinez, Uros Matejic, Mathew Runas, Karen Kozlowski
May 28, 2026
"Five stars for this Honda dealership, and especially for Alfonso Rodriguez! Alfonso was professional, courteous, and genuinely cared about helping me. He took the time to answer all my questions and for Alfonso Rodriguez! Alfonso was professional, courteous, and genuinely cared about helping me. He took the time to answer all my questions and kept me informed every step of the way. Customer service like this is rare. Thank you Alfonso Rodriguez Att Maria Del Carmen Rodriguez More
Other Employees Tagged: Jeremy Sanchez

