Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez | Page 2

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Alfonso Rodriguez

July 25, 2026

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Employee Rating

Great customer service and good at managing issues that might come up during the process More

by rundell.cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

McGrath City Honda responded

Thank you for recognizing our team’s efforts in handling any surprises during your service. Alfonso and our Honda service staff were pleased to care for your Accord and truly appreciate your five-star rating. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 21, 2026

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Employee Rating

I recently visited the dealership and had a very positive experience. From the moment I arrived Alfonso was welcoming, professional and attentive.He rook his time to answer all my questions and explained eve More

by Angeladlagunas
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jul 21, 2026

McGrath City Honda responded

Alfonso’s welcoming and professional approach during your Honda Pilot service sounds fantastic. We’re glad his clear explanations and thorough answers made the process straightforward and stress free. Thanks for sharing this positive experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 21, 2026

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Employee Rating

Alfonso was extremely helpful and communicated exceptionally well throughout the experience. Very pleased with my service and experience. More

by christopher.merle
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jul 21, 2026

McGrath City Honda responded

It’s great to hear Alfonso provided clear communication during your Honda CR-V Hybrid service. We’re glad you were pleased with your experience and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 21, 2026

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Employee Rating

Alfonso was great at explaining everything to me and letting me know what my options were instead of pushing unnecessary things on to me. More

by taynharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

McGrath City Honda responded

It’s great to hear Alfonso provided clear explanations and guided you through your service options. We’re pleased he took care to avoid unnecessary work on your Honda Civic. Feel free to reach out if you have any questions in the future. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 20, 2026

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Employee Rating

Always helpful. Fast and simple Always a pleasure to come in and be treated with respect and speediness. Staff and management are all amazing More

by veronica.ramirez09
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jul 20, 2026

McGrath City Honda responded

We’re thrilled to hear your Honda Odyssey service was fast and straightforward. Alfonso and our management team are pleased you felt respected and assisted throughout the process. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 18, 2026

Dealership Rating
Employee Rating

I brought my car in to be fixed because dashboard was flashing with different errors and after I paid 2228 for everything it, was returned to me with the same problem. I took the car back and was told so More

by LILLIETTE
Recommend Dealer
No

Other Employees Tagged: Alfonso Rodriguez

Jul 23, 2026

McGrath City Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

July 18, 2026

Dealership Rating
Employee Rating

Experience has been great for the last 30 years Experience has been great for the last 30 years. Hope to continue my visits at McGrath More

by jav50cpd
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jul 18, 2026

McGrath City Honda responded

Your loyalty over the past three decades means a great deal to us. We’re glad Alfonso has been part of your Honda service experience, and we look forward to welcoming you back for many more visits. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 16, 2026

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Employee Rating

Friendly and professional Friendly and professional with efficient facilities. Clean restrooms and door handles weren't greasy More

by mechanism9
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jul 16, 2026

McGrath City Honda responded

It’s great to hear our team was friendly and professional while providing efficient facilities for your visit. We’re pleased the restrooms and door handles met your standards for cleanliness. Thank you for trusting us with your Honda CR-V Hybrid service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 09, 2026

Dealership Rating
Employee Rating

I appreciated that I was given options on what services were recommended and did not feel pressured to add on services or receive an additional estimate while I was waiting to return to pick up my car. More

by natalie.haynes
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Jul 09, 2026

McGrath City Honda responded

We appreciate the 5-star review and are glad Alfonso laid out clear service options for your Honda CR-V. It’s great to know you felt comfortable without any pressure while waiting. We look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 09, 2026

Dealership Rating
Employee Rating

Great communication skills and respected my time! Will definitely go back to service my Honda! More

by csimms0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

McGrath City Honda responded

Thank you for sharing your experience. Alfonso and our team are glad to have communicated clearly and respected your time during your Honda Pilot service. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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