Luis Antonio
Luis Antonio at McGrath City Honda

Luis Antonio

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.7
21 Reviews
4.7

21 Reviews

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21 Reviews of Luis Antonio

May 17, 2026

Dealership Rating
Employee Rating

Great service from all the sales and service employees McGrath city Honda is the best Honda dealer in Chicago More

by canorivera1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

McGrath City Honda responded

Thank you for praising our sales and service teams. We’re delighted that your Civic received top care. We appreciate your support and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 14, 2026

Dealership Rating
Employee Rating

Excellent Excellent service, fast turnaround, and excellent customer service. Excellent service from start to finish. They are always fast, honest, and very attentive. They explained everything clear More

by htr2007
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

May 14, 2026

McGrath City Honda responded

Knowing you felt well-informed during your Honda service and pleased with the thorough work is fantastic. Luis will be happy to hear your kind words about our quick turnaround and attentive approach. We look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 07, 2026

Dealership Rating
Employee Rating

Buen trato, buen servicio Buen trato Buen servicio buena puntualidad con la cita, me gusta el servicio. More

by reyes065
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

May 07, 2026

McGrath City Honda responded

We’re happy to know you received courteous attention and prompt appointment service for your Honda CR-V. Luis appreciates your feedback and is here to help with any future needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 30, 2026

Dealership Rating
Employee Rating

Luis Antonio provided great service. He was kind enough to take the time to explained every service my car got and he made it so easy for me to understand. More

by olivia
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Devin Miller

Apr 30, 2026

McGrath City Honda responded

Thanks for the five-star rating. We’re pleased that Luis guided you through the service details on your Honda CR-V so clearly and made everything easy to understand. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 23, 2026

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It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

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Excellent work Alfonso prompt service and courteous. Was advised of all the repairs my car needs without any pressure and followed up with me. More

by yokoquin27
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 14, 2026

McGrath City Honda responded

Delighted to hear Alfonso provided prompt and courteous service for your Honda HR-V. We’re pleased the needed repairs were explained clearly without any pressure and that our follow-up met your expectations. Thank you for trusting us with your service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 04, 2026

Dealership Rating
Employee Rating

Short, and efficient. Luis was great and honest I just wished you would have played something other than commercials in the waiting room on the TV the whole time More

by bigslim72
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Apr 06, 2026

McGrath City Honda responded

Thanks for sharing about your experience with McGrath City Honda. We appreciate your business and hope to see you again soon! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 10, 2026

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Employee Rating

I came in for an oil change. During the inspection, I was told I needed a brake fluid flush, I wss shown a video of the problem but vehicle shown in video was not my car. I do More

by LARSENGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 14, 2026

McGrath City Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

March 01, 2026

Dealership Rating
Employee Rating

Fair I took my truck so they could fix the noise that makes when making a turn and complaint of tires loosing all the air in couple seconds. I was told that the noise was normal and I needed new tires wh More

by Lguerita
Recommend Dealer
No

Other Employees Tagged: Luis Antonio

Mar 03, 2026

McGrath City Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

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