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Luis Antonio

Overview Reviews (47) Inventory (197)

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Luis Antonio

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.8

47 Reviews

Overview Reviews (47) Inventory (197)

4.8

47 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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47 Reviews of Luis Antonio

August 04, 2026

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Employee Rating

Spectacular performance by the team and Honda for taking care of my vehicles problems thank you care of my vehicles problems thank you More

by salgadoalex878

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Karen Kozlowski, Karla Montoya

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August 04, 2026

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Everyone was friendly and the car service was great. I appreciated how Luis explained what my car needed. I appreciated how Luis explained what my car needed. More

by rcpanitch

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Aug 04, 2026 -

McGrath City Honda responded

Your note about Luis’s clear explanations highlights our focus on transparent communication. Knowing you found our team welcoming and that your Honda Accord received attentive care is rewarding. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 03, 2026

Dealership Rating

Employee Rating

Exceptional Okay it was exceptional and was able to get my car in and out of service in a timely manner my car in and out of service in a timely manner More

by tron_runner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Aug 03, 2026 -

McGrath City Honda responded

Our service department, and especially Luis, is pleased we could complete your Honda Passport service quickly. Thank you for your outstanding review. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

August 01, 2026

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The car was not completely washed . No alignment done properly and no next due sticker for oil change on the car No alignment done properly and no next due sticker for oil change on the car More

by talalsyed6

Verified Customer

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Service Time

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July 30, 2026

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Wonderful experience with the service Wonderful experience with the service and great costumer service i will be coming back for my next service experience with the service and great costumer service i will be coming back for my next service More

by hsanchez_20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Jul 31, 2026 -

McGrath City Honda responded

Thank you for sharing your feedback. We’re glad Luis and our team provided excellent support during your Honda Accord service and look forward to welcoming you back for your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 30, 2026

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Employee Rating

Good service. Quick in and out Went in for an oil change and all the staff was extremely helpful Quick in and out Went in for an oil change and all the staff was extremely helpful More

by dylanrathnau

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Jul 30, 2026 -

McGrath City Honda responded

We’re pleased your Honda HR-V oil change went so smoothly and that our team was able to assist promptly. It’s wonderful to know you experienced fast service and helpful support from everyone. Thank you for the five-star rating. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 30, 2026

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I had a great experience working with Luis Antonio. I’m already excited for my next visit ! I’m already excited for my next visit ! More

by diegodiazrealtor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2026 -

McGrath City Honda responded

It’s wonderful to hear that Luis provided such a positive service experience. We’re pleased your Honda Civic Hybrid is running smoothly and you felt comfortable throughout. We look forward to welcoming you back for your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 24, 2026

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Great waiting area, friendly employees, helpful explanations of services Please let me know when recall parts are ready. explanations of services Please let me know when recall parts are ready. More

by kevin814us

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Jul 24, 2026 -

McGrath City Honda responded

Thank you, Kevin, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 24, 2026

Dealership Rating

Employee Rating

Amazing Everything was excellent and the advisor was very helpful. It helped me with all my questions. helpful. It helped me with all my questions. More

by jfbgonzo1978

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Jul 24, 2026 -

McGrath City Honda responded

We’re pleased to hear that our advisor answered all your questions and made your service experience on your Honda Civic Si go smoothly. Luis appreciates your positive feedback and looks forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 23, 2026

Dealership Rating

Employee Rating

I had a situation when I first got the car but Thank You to Luis Gonzalez for fixing the mistake to Luis Gonzalez for fixing the mistake More

by edwinliboy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Antonio

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Jul 23, 2026 -

McGrath City Honda responded

Thank you for the five-star review. We’re happy Luis was able to resolve the issue with your Honda Civic. We appreciate you recognizing his efforts and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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